Job Description

JOB TITLE: Operations Coordinator

DEPARTMENT: Operations

REPORTS TO: Managing Director, Operations

LOCATION: Central West End in St Louis, MO

SCHEDULE: 40 hours per week

TRAVEL: Travel Required - Up to 60% of the time (domestic & international)

ABOUT GLOBAL EVENTO

Global Evento is the leading luxury corporate gifting agency. We specialize in finding and distributing highly desirable products and experiences for organizations’ important clients, employees and customers. Our mission is to provide customers with unmatched service, creativity and value through corporate gifting and gift experiences both onsite and virtually.

GLOBAL EVENTO OPERATIONS COORDINATOR

The role of Operations Coordinator is to support the Operations Team on projects from start to finish. The operations coordinator will manage vendors, respond to guest inquiries, and lead on-site gifting experiences.

JOB DESCRIPTION

• Confirm inventory, timing, and availability with our partner teams.
• Write and submit purchase orders
• Travel domestically and internationally to setup and host gifting experiences
• Maintain open communication with logistics, accounts payable/receivable, operations, proposal development, and sales teams
• Work with Warehouse Manager on shipping product, inventory management, organization, and resupplying decor
• Manage customer email boxes and communicate with guests regarding tracking and issues with delivery
• Look for creative answers and solutions to customer, sales and operations problems
• Work directly with operations manager to create final bill, including all changes, cancellations, and additions
• Learn all areas of Global Evento

QUALIFICATIONS

Available to travel up to 60% of the time.

Excellent computer skills, knowledge of Excel and Google Suite desired

Professional oral presentation and writing skills required.

Excited to work daily at our headquarters in the Central West End

Customer service and/or hospitality experience preferred

Excited to work a diverse group of colleagues and clientele

Exposure or familiarity with high-end incentive travel and luxury brands preferred

Passion for market trends, tech innovation and up-and-coming brands preferred

SUCCESSFUL CHARACTERISTICS

Highly organized with great attention to detail

Customer service oriented

Process-driven, self-motivated, hard-working

Desire to take ownership

Able to manage multiple projects simultaneously

Wants to be a part of a highly motivated, growing company

Understands working in an entrepreneurial environment

Motivated to learn, advance and mentor

Willing to speak-up and ensure customers’ success

Excellent time management skills

PHYSICAL DEMANDS

Lift and move boxes from 10 - 25 pounds

Prolonged time on feet, when on-site for events

Tolerate moderate noise level, when in office (headphones/earbuds encouraged)

APPLICATION PROCESS

Interested candidates should submit a resume, cover letter and any other relevant

materials, to Mary Knobbe at Careers@globalevento.com .

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