Job Description
Company Description La Rabida Children’s Hospital provides specialized, family-centered health care to children with medically complex conditions, disabilities, and chronic illness. Through expertise, compassion, and advocacy we help children and their families reach their fullest potential, regardless of their ability to pay.
Our not-for-profit hospital, licensed for 49 beds, helps transition children from neonatal or pediatric intensive care to home, by providing medical, rehabilitative and developmental care, and by training families to continue treatments and manage the necessary equipment in the home. La Rabida also provides extensive rehabilitation for those recovering from wounds or burns and treatment for exacerbations of chronic conditions.
The hospital’s enhanced pediatric patient-centered medical home provides primary care to children with complex medical conditions and their siblings. Children with medical homes elsewhere come to La Rabida for specialty services. La Rabida offers a wide range of specialty services provided to children with sickle cell disease, diabetes, and many others. Children are supported in their emotional and developmental growth, particularly in cases where such growth has been interrupted by accident or disease.
Finally, La Rabida provides forensic and treatment services for children exposed to abuse and neglect, comprehensive assessments for youth in care, early intervention for children between 0 and 3 years of age. Care coordination services for medically complex children are also provided for those who are covered by a health plan and receive care from providers in Cook County
Job Description We are seeking a detail-oriented and efficient Patient Account Specialist to join our healthcare organization in Chicago, United States. In this role, you will be responsible for managing patient accounts, ensuring accurate billing, and resolving financial inquiries to maintain a smooth revenue cycle.
- Process and manage patient accounts, including billing, collections, and payment posting
- Verify insurance coverage and obtain necessary pre-authorizations for medical procedures
- Analyze and resolve claim denials and rejections in a timely manner
- Communicate with patients, insurance companies, and healthcare providers to address billing inquiries and discrepancies
- Maintain accurate patient financial records and update account information in the Electronic Health Record (EHR) system
- Collaborate with other departments to ensure proper documentation and coding for billing purposes
- Generate and review financial reports to identify trends and areas for improvement
- Assist in the development and implementation of policies and procedures to enhance revenue cycle efficiency
- Ensure compliance with healthcare regulations, including HIPAA, in all financial transactions and communications
Qualifications - 2-3 years of experience in patient accounting, medical billing, or a related healthcare finance role
- Proficiency in medical billing and coding practices
- Strong knowledge of healthcare revenue cycle management
- Experience with Electronic Health Record (EHR) systems and Microsoft Office Suite
- Excellent attention to detail and ability to manage multiple priorities efficiently
- Strong verbal and written communication skills for interacting with patients, insurance representatives, and healthcare professionals
- Problem-solving skills and ability to analyze complex financial data
- Customer service orientation with a professional and supportive demeanor
- Bachelor's degree in Healthcare Administration, Business Administration, or related field (preferred)
- Certified Revenue Cycle Representative (CRCR) or similar certification (preferred)
- Familiarity with healthcare industry regulations, particularly HIPAA
- Understanding of insurance claim processes and medical terminology
Additional Information
All your information will be kept confidential according to EEO guidelines.
La Rabida is a place unlike any other. We understand the needs of families with children dealing with the most serious or complicated of conditions. With teams of the best healthcare providers in Chicago, we give continuous, comprehensive care, education, and support, helping families face their unique obstacles head-on.
La Rabida Children’s Hospital is very proud to be an Equal Employment Opportunity Employer.
Job Tags
Work at office,