Patient Care Coordinator Job at Compunnel Inc., Alhambra, CA

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  • Compunnel Inc.
  • Alhambra, CA

Job Description

We are hiring for our client in the healthcare industry.

Shift: Monday to Friday; 7 am to 7 pm (staggered shifts)

Duration: 3 months (extendable)

Responsibilities:

  • Serve as the primary point of contact for inbound/outbound calls and electronic communications
  • Answer, screen, and direct calls using a call management system
  • Respond to general inquiries and escalate complex issues to appropriate medical personnel
  • Schedule and confirm new and follow-up medical appointments
  • Register patients and verify insurance coverage
  • Communicate estimated patient financial responsibility based on coverage
  • Send messages to staff via phone, text, or email systems
  • Maintain accurate records through data entry and reconciliation of information

Requirements:

  • High school diploma or equivalent
  • Minimum 2 years of hands-on call center experience , preferably in a healthcare or customer service setting
  • Excellent verbal and written communication skills
  • Strong interpersonal skills and ability to multitask
  • Comfortable working with call management and communication systems

Preferred Qualifications:

  • Vocational training or certificates in healthcare-related areas (e.g., appointment scheduling, registration, insurance verification, medical assisting)
  • Associate or Bachelor’s degree in healthcare, business, or operations

Job Tags

Shift work, Monday to Friday,

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