We are looking for a dedicated Patient Care Coordinator to join our Clients team in Chicago, Illinois. In this role, you will serve as a vital link between patients, providers, and administrative staff, ensuring a seamless experience for all involved. Your ability to manage scheduling, verify insurance coverage, and provide exceptional support will be crucial to maintaining high-quality patient care.
Compensation: $65,000 - $75,000
Benefits: Medical, Dental, Vision, 401k, and PTO
Monday- Friday
8:00am-5:00pm
100% REMOTE
Applicants must have experience with patient scheduling to be considered.
Responsibilities:
• Collaborate with the billing specialist to confirm patients' medical insurance coverage accurately.
• Coordinate with healthcare providers to schedule initial client appointments.
• Offer administrative assistance to medical professionals, ensuring smooth daily operations.
• Respond to inbound calls and emails promptly, addressing patient inquiries and concerns.
• Facilitate patient registration and appointment scheduling with efficiency.
• Manage authorization processes for medical procedures and treatments.
• Communicate with patients regarding upcoming appointments and necessary documentation.
• Verify medical insurance details and assist patients with billing-related questions.
• Ensure all patient records are updated and maintained with utmost accuracy.
• Must have 3 years of experience
• Experience in handling inbound calls within a healthcare or similar setting.
• Proficiency in scheduling and managing patient appointments.
• Familiarity with medical insurance billing and verification processes.
• Ability to register patients and maintain organized records.
• Strong skills in obtaining authorizations for medical services.
• Effective communication skills for contacting and assisting patients.
• Detail-oriented with the ability to manage multiple tasks simultaneously.
• Previous experience in providing administrative support within a medical environment.
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