Catholic Health Initiatives Patient Experience Program Director Roseburg , Oregon Apply Now CHI Mercy Health offers the unique opportunity to grow professionally in a supportive highly rewarding work environment and to satisfy your soul in the surroundings of a breathtakingly beautiful natural setting. More than 100 years after the founding of our organization the core values - Compassion Inclusion Integrity Excellence and Collaboration - that guide our interactions with our patients and each other remain the same. In the welcoming embrace of these nurturing communities you will feel immediately at home. Roseburg is located on Interstate 5 in Southern Oregons scenic Douglas County. The community is nestled in a lush forested region known as the 100 Valleys of the Umpqua. In many places you’ll find it hard to maintain a healthy work-life/personal-life balance because the pace of one is indistinguishable from the other. Not here. Life never stops here but it slows to an easy welcome pace. A traffic jam means you missed the yellow and have to wait for the next green. A terrible parking space is the one across from the restaurant instead of in front of it. And the three words you may never hear are “Wow that’s expensive.” Easy is the best way to describe life here. Hard-to-beat works too. Click here to view the ANTI-RETALIATION NOTICE / Oregon Nurse Staffing Law: SB 469 ( Responsibilities As the Patient Experience Program Director you are responsible for planning, directing and evaluating the design and implementation of strategically-based initiatives, programs and standards to facilitate patient, healthcare provider and employee satisfaction by developing and promoting a sustainable and world-class culture of service excellence. Establishes an integrated structure to assess patient experience. Drives the implementation, sustainment and continued improvement of a foundational approach/model. Oversees the patient/family advisory council. Gathers data, metrics and reports for presentations regarding Patient Experience. Shift: Monday - Friday Days Qualifications License/Certifications: State of Oregon RN License preferred Experience: 6 years progressively responsible experience in acute care 3 years in a supervisory/management capacity Education: Bachelor's degree in related field Master's degree in related field preferred Pay Range $44.62 - $64.69 /hour We are an equal opportunity/affirmative action employer. #J-18808-Ljbffr
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