Job Description
Who is Club Med?
Club Med, founded in 1950, is the pioneer of the all-inclusive concept, offering nearly 70 upscale sun and ski resorts in the most pristine locations all around the world, from North and South America to Europe and Asia. Club Med operates in more than 30 countries and continues to maintain its authentic Club Med spirit with an international staff of more than 23,000 employees from more than 110 different nationalities.
MAIN PURPOSE
- Organize, manage and secure the supplies (F&B and Supply) required for the operations of the 2 resorts within his/her scope in accordance with standard processes.
- Ensure that operating agreements are in place and respected: quality of service from suppliers, logistics schedules, stock levels, safety stocks (minimum/maximum), level of internal services, etc.
- Verify and challenge the needs and deadlines expressed by the resorts according to product standards by intended use, stock levels and supplier delivery conditions.
- Support the resort teams within his/her scope in their stock management and expression of needs, within the framework of openings/closures and during the operating period.
- Manage and control the relationship with suppliers in collaboration with the manager and Purchasing team.
- Be the main contact for the resort and office services for all matters relating to the management of supply flows (information and products).
GENERIC MISSIONS
MANAGE SUPPLY AND FORECASTING FOR RESORTS
- Develop consumption forecasts by resort (family of) product and supplier
- Develop and secure supply plans with his/her manager.
- Secure the opening and closing of resorts by
- Respect the defined reverse schedule
- Ensure set-ups for the start of the season
- Ensure orders are given related to events or parties.
- Contribute to the ordering and monitoring of site flows (construction or renovation)
- Ensure the day-to-day supply of resorts in accordance with:
- Product standards defined by the Products & Services Department
- Club Med's Purchasing & Supply Chain procedures
- Resort requirements (based on forecasts, stocks, consumption, expressed needs)
- Safety standards, particularly food safety standards
- Contractual agreements signed with suppliers.
- Challenge the needs expressed by the Service Managers on sensitive or exceptional products according to the occupancy rates, menu plans, allocations and available stocks, etc.
- Establish adequate safety stocks (mini-maximum stocks).
- Monitor and control flows:
- Of orders : Validation of an acknowledgement of receipt (and reminder if necessary), verification of confirmed delivery times and locations
- Of transport : Organisation of local transport if necessary from suppliers or from a logistics hub
- Of deliveries : Timeliness, incident tracking, and management of credit notes.
- Communicate key procurement procedures to resort teams:
- Alert the resorts in the event of a stock-out and propose alternatives to provide the service,
- List of orders placed with the associated delivery schedule, etc.
- Manage and optimise supplier performance (cost, quality of service, delivery times and conditions) in conjunction with the manager and in cooperation with the buying coordinators:
- Organise the reporting of disputes by the VLSs and report personally observed disputes to the supplier incident database
- Follow up and provide solutions on the handling of disputes with suppliers
- Ensure regular communication with the relevant actors (Supply Chain manager, buyers, internal customers) on supplier monitoring actions.
- Monitor supply budgets and assist resorts in the economic management of their activity (HD).
CONTINUOUSLY IMPROVE THE LOGISTIC SERVICE LEVEL OF THE RESORTS
- Define in cooperation with the Village Logistics Supervisor (VLS) and the Village Service Managers (SMs):
- Minimum and maximum stocks of recurring items (safety stocks),
- Supply cycles according to product families and ranges,
- Key rules of the service through the drafting of an operating agreement
- Rationalize the number of orders, delivery frequencies, etc., Together with the buyers, seek to optimize the logistical conditions with suppliers, etc.
MANAGEMENT ELEMENTS AND KEY PERFORMANCE FACTORS
Compliance with the Group's Supply Chain Purchasing rules and procedures.
Use of supply chain tools (Ecomat Web, Coupa, PDA, Excel and others).
Compliance with product listing and supplier agreements.
Adapted supplies in terms of quantity, quality and deadlines (compliance rate).
- OTIF
- Stock-out rate, substitution, replacement
- Coverage rate
- Obsolescence rate
- Projection of stock at the end of the season (seasonal resorts)
- Reliability of forecasts
- Control of the HD (budget)
- Product catalogue performance
- and any other indicator necessary for the performance of the activity
- Compliance with operating agreements (compliance with schedules, use of tools by SMs).
- 360° feedback from peers, colleagues including VLS, SMs, Resort Leaders, Ops Dept, Buyers, etc.
Professional skills
- Management of supplies, stocks and in particular the food chain.
- Strong analytical skills
- Calculation of forecasts
- Knowledge and practice of logistics.
- Management by objectives, ability to deploy and monitor dashboards and KPIs
Personal qualities
- Rigour / Reliability / Organization / Planning
- Interpersonal skills, communication skills
- Ability to manage contingencies / emergencies; Responsiveness and Proactivity
- Proactive source of ideas, curious
- Leadership
- Team spirit
- Ability to support change
IT and languages
- English (Fluent) / Spanish (Fluent)
- IS proficiency: WMS, ERP, PDA, Office Suite
IT and languages
- This position will require 25% of traveling,
Job Tags
Seasonal work, Local area,