Job Description

Responsibilities

• Serve as the primary point of contact for clients, ensuring clear, timely, and professional communication throughout the project lifecycle to build trust and satisfaction.
• Coordinate with internal scientific departments, support teams, and leadership to align project goals, timelines, and deliverables.
• Manage full client programs from initiation to completion, ensuring projects are delivered on time, within scope, and within budget
• Oversee project billing, revenue recognition, and forecasting; ensure alignment with contractual terms and proactively manage scope changes and budget impacts.
• Ensure adherence to GLP, GCP, OECD, 21 CFR Part 11, and GDP standards; follow applicable SOPs and support client audits as needed.
• Monitor study progress using project management systems; lead client meetings, document minutes, and escalate concerns appropriately.
• Review contracts and manage projects according to defined scope; communicate changes and their impact on timelines and budgets.
• Participate in departmental committees and process improvement initiatives.

Skills, Education & Qualifications

• BA/BS or higher in Biology or Chemistry with 6+ years Project Management experience or equivalent experiences will be evaluated
• PMP Certification preferred
• Experience with GANTT charts and Microsoft Project preferred
• Able to work effectively and contribute within a team
• Able to work with computer systems
• Able to document clearly
• Knowledge of and experience in a regulatory environment within a CRO setting

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