Job Description

Position: Quality Assurance Technician

Contract: Direct hire, permanent

Location: La Vergne, TN

Schedule: Monday to Friday, 6:00 AM – 4:30 PM or 4:00pm - 2:30 AM

Pay Range: $19-$22/hour (open to discuss based on experience)

Role Summary

The Quality Assurance (QA) Technician has the primary responsibility for protecting the food by conducting food safety and quality sampling, testing, and documentation to meet all regulatory, customer, and food requirements. The QA Technician is responsible for conducting food safety and quality assurance procedures to ensure compliance with best practices for food safety and quality. The QA Technician reports to the QA Manager.

Key Responsibilities

• Ability to develop, write, and maintain plant SOP program.
• Responsible for meeting all applicable food and supplement regulations (international, national, state, and local).
• Responsible for sampling, testing, and documentation of the procedures, records, Good Manufacturing Practices (GMPs), and Hazard Analysis and Critical Control Points (HACCP).
• Works to maintain the safety, legality, and quality of each food and the processes used in their manufacture.
• Responsible for meeting and exceeding customer requirements.
• Works to reduce customer/consumer complaints for supplements manufactured on site.
• Reports safety and quality issues to plant leadership.
• Authorized to hold products based on food safety or quality non-conformance.
• Participates in daily food evaluation to identify possible defects.
• Participates in physical inspections on a weekly basis in each area (pest control, operational methods, maintenance for food safety, sanitation, personnel practices, etc.).
• Selects food items for analysis at specific stages in the production process for evaluating compliance to specification.
• Able to use the following instrumentation/measuring devices: Thermometers, Metal detectors, X-ray devices, Calculators, Scales, Gauges, Calipers, Rulers, Moisture analyzers, Ovens.
• Responsible for assuring materials are received from approved suppliers and conducts raw material supplier performance monitoring.
• Participates in the Environmental Monitoring Programs (i.e., collecting swab samples, using the ATP system).
• Able to print finished supplement case labels.
• Ensures appropriate communication of food safety/QA issues with Production.
• Other duties may be assigned, and QA Technician is expected to effectively manage and execute changes.

Qualifications

• Effective work ethic and good communications skills.
• Required: College coursework and experience in the food industry.
• Training in HACCP (Hazard Analysis & Critical Control Points).
• Training in a Global Food Safety Initiative (GFSI) standard such as BRC or SQF.
• Good writing, mathematics, and critical thinking skills.
• Experience in computers including spreadsheets.
• Continuous improvement experience.
• cGMP Process development and compliance enforcement.
• Regularly required to climb, stand, or walk for extended periods of time.
• Use a computer keyboard and monitor more than 25% of total work time.
• The employee must occasionally lift and/or move up to 50 pounds.
• While performing the duties of this job, the employee frequently works near moving mechanical parts and is occasionally exposed to outside weather conditions, wet and/or humid conditions, fumes, or airborne particles, and extreme heat/cold.
• The noise level in the work environment is often moderate to loud.
• Ability to work different shifts and weekends.
• Ability to lift up to 50 lbs.
• Ability to stand for extended periods of time, physical stamina.
• Ability to work in various temperatures.
• Must be able to wear any required PPE such as scrubs, hair net, lab coat, and facemask.
• Ability to adjust work schedule as business needs require.

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