Job Description

Great Life work Balance position with excellent benefits! The Receptionist is the first representative that guests encounter when visiting the site. The Receptionist welcomes guests, receives and directs all communications, tracks important data, and sets the positive tone for the workplace. This individual is often the “go to” person who uses his/her organizational skills to successfully achieve the goals of the organization. This is a full-time position, Monday- Friday 8-4 position; no nights, weekends or holidays!

Location: Brighton, MA

RESPONSIBILITIES:

• Greets internal and external visitors in a manner that establishes positive relationships and creates a positive introduction to the organization.
• Answers incoming telephone calls in a pleasant and efficient manner, making sure to take clear and concise messages or to direct the call to the appropriate end user.
• Creates a climate that makes visitors feel that their needs are understood and important.
• Maintains a professional, friendly, courteous and respectful demeanor with all contacts.
• Maintains a quality service area by keeping the reception area and work space clean, neat and orderly.
• Understands and complies with organizational operations and policies.
• Identifies and reports problems and inefficiencies with existing systems and recommends changes when appropriate to the supervisor.
• Processes all incoming and outgoing mail. Receives and redirects all incoming electronic facsimiles.
• Photocopies documents, prepares and compiles documents and reports, and oversees the distribution of organizational documents, as needed.
• Able to multi-task in a fast paced environment.
• Orders and maintains general office supplies.

• Ability to pass a fit test. Position requires mask where seal is critical. Incumbent is required to not have facial hair that interferes with a tight seal of the respirator.
• Performs other duties as assigned.

Qualifications :

• High School Diploma or equivalent.
• Minimum 2 years of experience in an administrative / customer service role.
• Intermediate to proficient computer skills, including accurate data entry experience, and familiarity with general office equipment and software.
• Proficiency in Microsoft Office skills required.
• Excellent interpersonal skills.
• Positive approach to all duties and responsibilities.
• Ability to conform with established policies and procedures.
• Bi-lingual in Spanish is a plus.

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• Retirement plan
• Supplemental benefits

EEO Statement

Element Care is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, sexual orientation, protected veteran status, or on the basis of disability.

Element Care is committed to valuing diversity and contributing to an inclusive working environment.

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