Curative is looking for a Customer Service Representative who is passionate about helping the company as we work to reinvent healthcare options. Candidates will be able to utilize their previous experience in the medical field/Customer Care by increasing satisfaction and retention by providing health plan members and providers with accurate, consistent, timely and meaningful information. They will provide support to members and providers while building rapport and collaborative relationships with current and prospective members in accordance with compliance guidelines. This is a remote call center position.
Answering phone calls and emails, assisting and resolving Provider and Member related requests regarding but not limited to the following:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Administrative/Healthcare a plus but not required.
Monday – Friday 8am – 5:00pm CST
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