Job Description

Beyond TalentEdge is recruiting for a Sales Account Specialist (SAS). This position is a direct hire opportunity. Located in Rochester, NY, the candidate must live in the surrounding area, there are no relocations offered.

The SAS plays a crucial role in supporting the Field Account Managers and Sales teams by generating quotes, processing orders, and addressing client requests, changes, and issues.

We’re looking for a proactive, detail-oriented individual to join our team and contribute to the success of our sales efforts. If you’re passionate about customer service, sales support, and building lasting relationships, we want to hear from you!

Responsibilities:

Client Support: Work closely with Field Account Managers to address client needs and foster long-term relationships.

Quotation & Order Management: Generate quotes, follow up to secure business, and manage all aspects of client orders, including changes and tracking.

Product Knowledge: Understand supplier products and contract manufacturing services to upsell and cross-sell effectively.

Stock & Order Monitoring: Review open-order reports, adjust stock levels, and address any expedited order or delivery issues.

Supplier Negotiations: Negotiate competitive pricing and terms with suppliers to maximize profitability.

Cross-Referencing & Documentation: Maintain accurate client records, part number cross-references, and updated customer drawings.

Outbound Sales: Proactively reach out to clients to promote products and services.

Compliance: Ensure adherence to company policies and ISO 9001 standards.

Qualifications:

Communication Skills: Exceptional written and verbal communication skills with the ability to clearly convey information and resolve client inquiries.

Attention to Detail: Strong organizational skills and meticulous attention to detail in managing multiple tasks and priorities.

Confidentiality: High degree of discretion and confidentiality when handling client and company information.

Technical Proficiency: Proficient in operating standard office equipment (phone, fax, computer) and common software applications.

Education/ Skills:

Education: Associate's degree in a related field or equivalent work experience.

Experience: Minimum of two years in sales support or a similar role. Experience in a related discipline is a plus.

Software Proficiency: Highly skilled in Microsoft Word, Excel, and Outlook. Familiarity with CRM systems (Salesforce, Microsoft Dynamics, HubSpot, AS/400) is an advantage.

Job Type: Full-time- Direct Hire

Schedule: M-F 8-5

Pay Range: $21.00 – 24.00HR

“Beyond TalentEdge is an Equal Opportunity Employer. It is the policy of Beyond TalentEdge to provide equal opportunity in employment and conditions of employment to all individuals regardless of age, race, color, religious beliefs, national origin, sexual orientation, gender identity, sex, veteran or military status, disability, pregnancy-related condition, predisposing genetic characteristics, genetic information, marital status, familial status, prior arrest, domestic violence victim status, non-job related convictions, participation in lawful activities outside of our workplace, or any other status protected by law.”

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