Sales Assistant - Japanese Bilingual Job at MARUWA CO., LTD., Santa Ana, CA

Sks4bVdOZ1RJWGl0R3dDQXRDR3B6Y1lTNFE9PQ==
  • MARUWA CO., LTD.
  • Santa Ana, CA

Job Description

Position Summary

Maruwa America Corp. is seeking a bilingual Sales Assistant to support our sales team. This role is responsible for processing purchase orders (POs), managing shipment coordination, and handling customer communication. While customers are 100% based in the U.S. (English communication), frequent interaction with our Japan headquarters and factories (mainly via email in Japanese) is also required. The ideal candidate is detail-oriented, organized, and comfortable working in both English and Japanese.

Key responsibilities:

-Process and manage purchase orders (POs) received by the sales team.

-Coordinate shipment processing and related documentation.

-Communicate with customers regarding PO and shipment status, accounts receivable, and related matters (primarily in English).

-Communicate with Japanese headquarters and factories regarding orders, shipments, and other operational issues (primarily in Japanese, via email).

-Use OMS (Order Management System) for processing and tracking.

-Handle transactions and data input through customer portals as needed.

-Support sales reporting and data management using Excel, Word, and other Microsoft Office tools.

-Assist with Salesforce operations (experience preferred).

-Provide administrative support for various ad-hoc tasks as required.

Required Qualifications:

-Language Skills: Business-level proficiency in both English and Japanese (reading, writing, and email correspondence required).

-Technical Skills: Proficiency in Microsoft Excel and Word (mandatory).

-Experience with OMS or similar order management systems preferred.

-Salesforce experience a plus.

-Strong organizational skills, attention to detail, and ability to manage multiple tasks.

-Excellent written and verbal communication skills.

-Prior experience in inside sales, customer support, or sales assistant roles preferred.

Employer Information:

Company name: Maruwa America Corporation

Form of employment: Full-Time, Santa Ana office

Work Hours & Schedule:

-Standard workday : 7.5 hours per day.

-Flexible start time: between 7:30 AM and 9:30 AM in 30-minute increments.

-Hybrid schedule: 2–3 days per week in office, remaining days remote.

Compensation & Benefits

-Starting wage: $22+/hour (Negotiable, based on experience)

-Probation period: None.

-Paid Time Off (PTO): 10 days in the first year.

-Benefits: Medical, Dental, Vision insurance effective from the first day of the month following hire date.

-401(k): Eligibility begins after 6 months of employment.

Job Tags

Full time, Work at office, Remote work, Trial period, Flexible hours, 2 days per week, 3 days per week,

Similar Jobs

Rutland Regional Medical Center

Director Supply Chain Management Job at Rutland Regional Medical Center

 ...profitability management. Excellent organizational and time management skills. Strong knowledge of quality management and process improvement. Strong Microsoft Windows desktop application and navigation skills. Salary Range: $100,000 - $158,000 PI20... 

Trade Press Media Group

Director of Media Operations Job at Trade Press Media Group

Trade Press Media Group is a dynamic B2B media company. We publish award-winning editorial content, premier events, and impactful business-building opportunities in thefacilities management, commercial cleaning, rail, and meetings industries. We are seeking an experienced...

VitalCore Health Strategies

Registered Nurse (RN) Job at VitalCore Health Strategies

 ...difference: VitalCore Health Strategies, (VCHS), an industry leader in Correctional Health Care, has openings for Registered Nurses at Sheriff Al Cannon Detention Center in North Charleston, South Carolina! Looking for a rewarding career with competitive wages... 

Robert Half

ServiceNow Strategic Portfolio Management SPM Product Owner Job at Robert Half

 ...Position is hybrid, 3 days onsite a week. Position Overview We are seeking a seasoned ServiceNow Strategic Portfolio Management (SPM) Product Owner with at least 5 years of experience enhancing ServiceNow platforms. This role focuses on driving the development... 

Launch Consulting Group

Senior Data Scientist Job at Launch Consulting Group

 ...Be a part of our success story. At Launch, we offer talented and...  ...to shape the future of AI and Data Science, your next big opportunity...  ...The Role: As a Senior Data Scientist, you will lead the design and...  ...analytics, GenAI, LLMs, time series, deep learning, and NLP...