Sales Manager Job at Riverhouse Lodge, Bend, OR

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  • Riverhouse Lodge
  • Bend, OR

Job Description



We are looking for a highly motivated and analytical individual with experience in driving sales revenues for hotels or resorts to join our team as Sales Manager. This position is a remote position for someone located in the PNW. This role is a key position that will be responsible proactively soliciting and managing group business in the assigned government markets, Corporations and Associations and the assigned geographical market. Actively up-sells to maximize revenue opportunities. Achieves personal and team related revenue goals. Ensures business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer & guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers to continue to grow the account.

The successful candidate will have a proven track record of achieving sales goals, be creative, a problem solver, has a proven record of being a team player, is open to learning and leading by example, responds in a professional and courteous manner to guests and team.

Your Role:

  • Make personal visits, when necessary to target areas and call on Companies and associations located in a specific market or area.
  • Book meetings, conferences, and social guests from assigned areas.
  • Dedicate majority of time to direct telephone sales.
  • Rework and maintain old account files and solicit new accounts.
  • Respond to all correspondence from assigned areas and trace dates for reworking and follow up.
  • Set-up site inspections and follow through.
  • Attend trade shows pertinent to assigned areas and attend meetings, seminars, and functions through membership in association.
  • Maintain a constant contact with Corporate and Association meeting planners; maintain membership and contacts in hotel industry associations.
  • Maintain a working relationship with departments interacting with convention groups.
  • Develop new accounts
  • Stay abreast of industry trends and make recommendations of changes, which would affect operations.
  • Maintain accurate forecast and recap information.
  • Set-up and conduct site inspections for entire property.
  • Meet sales goals as outlined by the Director of Sales and Marketing on a monthly, quarterly, and annual basis.

Responsibilities

  • Bachelor’s degree or equivalent experience.
  • 5+ years’ experience as a Sales Manager in a hotel/resort environment
  • SalesForce (Delphi) experience preferred
  • Ability to effectively communicate verbally and in written form with the public as well as other team members.
  • Essential statistical and analytical skills required to identify revenue opportunities and shortfalls.
  • Ability to work both independently and cross-functionally to achieve goals.
  • Ability to thrive in a multi-tasked and fast-paced environment.
  • Someone with the availability to work when the events are happening, i.e. weekends, nights and holidays

PIc8ba8894d418-30492-35652723

Job Tags

Holiday work, Remote job, Night shift, Weekend work,

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