Job Description

Overview

When you join Kyocera Document Solutions New England you are joining an organization that is deeply rooted in the Philosophy of “doing what is right as a human being”. Through this Philosophy, our employees are passionate about providing best in class customer service through efficiency, accountability, and a sense of urgency all while putting knowledge to work to drive change.

In addition, we’re a Great Place to Work… and we really mean it! Kyocera Document Solutions America, Inc. was officially certified a Great Place to Work since 2021. An organization earns this distinction when its employees have expressed their trust in the people they work for, have pride in what they do and enjoy the people they work with.

As a Sales Assistant you will be responsible for performing diversified administrative functions which are instrumental and from which all departments benefit. Direct involvement with order processing activities.

The chance to do something meaningful, to challenge yourself, to be a part of change in an industry, to influence change doesn’t come around every day.

Responsibilities

+ Work with sales reps and assist in setting up deals properly in Sherpa

+ Assign all customer accounts to appropriate sales rep in both Sherpa and e-Auto

+ Assist sales reps with questions regarding leasing, contracts or billing

+ Provide support to VP of Sales with reporting and other tasks

+ Coordinate work orders received from CyberCopy Print Shop

+ Invoice orders through e-Auto

+ Update tracker with invoice number and dollar amount

+ Submit checks and credit card receipts to Accounts Receivable for payment processing

+ Review and mail out daily invoices generated by e-auto

+Distribute incoming mail including mailing checks to Wilmington

+ Scan billing deals into Laserfiche

+ Backup Equipment and Contract billing

+ Provide other administrative support to the branch as needed

Qualifications

Required:

+ Proficient with Excel spreadsheets, Microsoft Word, and Outlook experience.

+ Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow.

+ Excellent written and verbal communication skills.

+ Strong communication skills.

Preferred:

+ Working knowledge of eAutomate a plus.

Note

This is a general description of the duties and responsibilities most frequently required of this position. The company may from time-to-time request that the incumbent perform other related tasks and assume reasonable responsibilities that have not been specifically included in this description.

Kyocera Document Solutions New England is a group company of Kyocera Document Solutions Inc., a global leading provider of total document solutions based in Osaka, Japan. The company’s portfolio includes reliable and eco-friendly MFPs and printers, as well as business applications and consultative services which enable customers to optimize and manage their document workflow, reaching new heights of efficiency. With professional expertise and a culture of empathetic partnership, the objective of the company is to help organizations put knowledge to work to drive change. Kyocera is looking for enthusiastic and innovative people to help our customers run their businesses more efficiently and more profitably. We offer a generous benefits package including medical, dental and vision plans, a 401k match, flexible spending, disability and life insurance, plus paid time off and holidays.

KYOCERA Document Solutions New England is an Equal Opportunity Employer, a VEVRRA Federal Contractor, and complies with all applicable federal, state, and local laws regarding nondiscrimination. Kyocera provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or protected veteran status. Qualified minorities, women, protected veterans and/or individuals with disabilities are encouraged to apply.

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