Salesforce Administrator Job at Harnham, Los Angeles, CA

SjZzbldkZ1RKSCtxRUFPTnNDYW96TVliNWc9PQ==
  • Harnham
  • Los Angeles, CA

Job Description

Salesforce Admin - Client Experience

Hybrid - 3 days in office each week

Los Angeles, CA

Salary: $125k - $150k base + bonus

The Company

This company is committed to enhancing the client experience through innovative technological solutions. They are focusing on building a more dynamic and interactive client engagement portal powered by Salesforce, aiming to improve customer satisfaction and streamline operations. As their client base grows, they are seeking a talented Salesforce Admin to drive this critical initiative.

The Role

In this hybrid role, you'll be the key player in designing, implementing, and maintaining a robust client portal within the Salesforce ecosystem. You will collaborate closely with stakeholders to deliver solutions that enhance the user experience and drive engagement. This mid-level position is ideal for someone with hands-on experience in Salesforce who is ready to take ownership of a significant project.

Role Responsibilities

  • Lead the design, development, and maintenance of the Salesforce-powered client engagement portal.
  • Collaborate with internal stakeholders to gather requirements and ensure the portal meets business and client needs.
  • Implement and optimize Salesforce tools to improve portal functionality and user satisfaction.
  • Ensure the integration of external tools with Salesforce to support portal functionality.
  • Troubleshoot and resolve issues, continuously improving the client experience through technical innovation.

Role Requirements

  • 2–4 years of Salesforce experience with a focus on building and maintaining client engagement portals. - this is NEEDED for this role
  • Demonstrated success in implementing solutions that drive user engagement.
  • Ability to troubleshoot and enhance existing portal features for optimal functionality.
  • Strong communication skills, especially when translating technical concepts for non-technical stakeholders.

Required Skillsets

  • Proven expertise in Salesforce Declarative Automation (Flows, Process Builders).
  • Experience integrating Salesforce with external tools.
  • Salesforce Admin Certification is highly preferred.
  • Salesforce Sales Cloud Certification or similar credentials.
  • Experience with Salesforce Experience Cloud (or Community Cloud) is a plus.
  • Familiarity with custom objects and basic Apex is desirable.
  • Knowledge of Palantir or a willingness to learn is an added bonus.

Why Now?

This is a pivotal moment to join the company as they expand their client engagement strategies. By taking on this role, you'll have the opportunity to shape the future of the client experience, collaborate with experts in data engineering, and develop your skills with cutting-edge platforms. This is your chance to make a tangible impact and grow within a dynamic environment.

BENEFITS:

$125,000 - $150,000 Base Salary + Bonus

HOW TO APPLY Please register your interest by sending your Resume to Emma Spagnola via the Apply link on this page or at emmaspagnola@harnham.com.

Job Tags

3 days per week,

Similar Jobs

Surgery Partners, Inc

Utilization Review Nurse Job at Surgery Partners, Inc

 ...Job Summary We are seeking a Part-Time Utilization Review Nurse to join our dedicated healthcare team. In this role, you will play a critical part in ensuring that patients receive appropriate and effective medical care while adhering to established clinical guidelines... 

Alliant Engineering, Inc.

Professional Traffic & ITS Design Engineer Job at Alliant Engineering, Inc.

 ...Engineering, Inc. has an exciting opening for a Professional Traffic & ITS Design Engineer to join the Traffic team in our Minneapolis...  ..., traffic signals, signing, and pavement markings, traffic control. Perform preliminary and final ITS Design ITS engineering elements... 

Pairwise

UI/UX Designer (Internship or Part-Time Freelance) Job at Pairwise

 ...experience. In this role, you will: Create modern, minimalist UI designs for our B2B SaaS platform using tools like Figma (or Illustrator...  ..., run informal tests, and gather feedback to enhance overall UX. Minimum Qualifications Familiarity with UI/UX design... 

Odoo

Functional Support Specialist Job at Odoo

 ...efforts. Applicants must be authorized to work for any employer in the U.S. We are unable...  .... We are growing fast and need to hire faster. About the job: As a Functional...  ...professionals ~$100 towards a work-from-home office setup ~ Evolve in a nice working... 

Infosys

Senior Power BI Consultant with SAP Solutions Job at Infosys

 ...Infosys is seeking Senior Power BI Consultant with SAP This position requires a key player in the consulting team that helps discover and define the problem statement, evaluates the solution options and makes recommendations. You will create detailed design, architecture...