Salesforce Administrator Job at netPolarity, Inc. (Saicon Consultants, Inc.), San Jose, CA

STZFcVg5Z1dJWGVySEFDR3NTS3N6TTBhNXc9PQ==
  • netPolarity, Inc. (Saicon Consultants, Inc.)
  • San Jose, CA

Job Description

Title: BSA Salesforce

Location: San Jose, CA (100% Onsite)

Duration: 6-month contract on W2 (Temp Role)

Rate: 60-68/Hour on W2

Job Description:

Requirements:

Key Responsibilities:

1. Lead dynamic and interactive requirements gathering sessions with cross-functional stakeholders across multiple business groups and guide users toward Out-of-box Salesforce solutions and industry “Best Practices”

2. Adopt a robust analytical approach to evaluate business needs, identify opportunities for improvement, and decompose high-level information into detailed requirements, emphasizing cross-functional inter-dependencies

3. Create and maintain the Functional Specs documentation, including use cases, and work collaboratively with the team to test and deploy the system changes

4. Work with development, design, and QA teams to ensure the business requirements are implemented and validated as per documented specs

5. Monitor Salesforce Service Cloud upgrades and industry trends , recommending best practices and new features to improve efficiency and leverage native functionality as much as possible

6. Develop reports, dashboards, and metrics to provide insights to stakeholders

Qualifications:

  1. Excellent verbal and written communication skills, with the ability to work collaboratively across teams
  2. 10+ years of experience in a Business Systems Analyst role, with 3+ years’ experience on Salesforce Service Cloud required
  3. Strong understanding of Salesforce Service Cloud & Community Cloud features: Salesforce Certifications a plus
  4. Proficient in creating process diagrams, user stories, and functional specifications
  5. Strong analytical and problem-solving skills, with a focus on driving measurable outcomes

Job Tags

Contract work, Temporary work,

Similar Jobs

Mason Frank International

Salesforce Developer Job at Mason Frank International

 ...A dynamic and fast-paced organization is seeking an experienced Salesforce Developer to join its client-centric technology team. This role combines both administrative and development responsibilities within the Salesforce platform. The ideal candidate will have a solid... 

Coalesce Management Consulting

Project Manager Job at Coalesce Management Consulting

 ...organization skills ~ Comfortable working in the field and office ~ Familiar with project management tools (MS Project, P6, etc.)~ PMP or similar certifications are a plus Preferred to have: Experience with substation or overhead line projects Knowledge... 

State of Tennessee

Case Manager Job at State of Tennessee

 ...internal/external Clients. Conduct client interviews, collect facts and information, and compile case data to provide recommendations to an attorney. Timely management of casework, including proper documentation and case resolution. Provide legal research,... 

Pixio

Senior Marketing Manager Job at Pixio

 ...About the job Senior Marketing Manager Lead the Next Phase of Pixios Marketing Evolution! Pixio, a fast-growing direct-to-consumer gaming peripheral brand, is looking for a Senior Marketing Manager to lead our marketing and drive brand growth. This is... 

Maxonic Inc.

Mechanical / Audio Engineer Job at Maxonic Inc.

 ...Maxonic maintains a close and long-term relationship with our direct client. In support of their needs, we are looking for an Audio Engineer Job Description: Job Title: Audio Engineer Job Type: Fulltime Job Location: Cupertino, CA Work Schedule: Onsite...