Scrum Master Job at Intellicheck, Raleigh, NC

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  • Intellicheck
  • Raleigh, NC

Job Description

Intellicheck

December 2025

Intellicheck is an identity validation company on a mission to deliver the best identity validation solution possible. Our unique approach is highly effective, detecting fake IDs 99.9% of the time. The software is designed to work with the hardware you already have and be up and running quickly.

We are seeking a highly skilled and experienced Scrum Master with at least 4 years of experience. The Scrum Master coordinates a cross-functional Agile development team utilizing the principles and tools of the Scrum Framework. They assume a servant leadership role to support a self-organized team to complete Scrum projects, identify and remove impediments to progress and facilitates sprint planning meetings, daily stand-ups, sprint reviews, demos, and retrospectives. In addition, they identify and manage the backlog. They will support, coach and mentor team members, track daily sprint progress, and maintain schedules.

Your day to day (Responsibilities)

Agile/Scrum Facilitation

  • Lead and facilitate Scrum ceremonies (daily standups, sprint planning, reviews, retrospectives) with a focus on value delivery, not just procedural adherence.
  • Support teams in maintaining healthy backlogs, sprint goals, and release plans.
  • Champion continuous improvement by creating an environment where feedback is welcomed and acted upon.

Project & Requirements Leadership

  • Work closely with product owners, engineering leaders, and stakeholders to gain a complete understanding of product requirements, user needs, technical constraints, and success criteria.
  • Ensure requirements are well-defined, documented, prioritized, and communicated so teams have the context needed to make effective decisions.
  • Anticipate gaps, dependencies, and risks in requirements and proactively drive resolution.
  • Be a proactive leader who cares about what teams are building as much as how they build it.
  • Values data-driven decision-making and brings clarity through objective measures.
  • A team player who balances structure with flexibility and thrives in a collaborative technical environment.

Performance Measurement & Data-Driven Insights

  • Define, track, and communicate objective performance metrics (e.g., throughput, lead time, cycle time, predictability, quality indicators).
  • Use data to help teams understand their performance, identify improvement opportunities, and make informed planning decisions.
  • Present clear, actionable insights to stakeholders and leadership to establish transparency on progress, risks, and outcomes.

Multi-Project Management

  • Simultaneously manage multiple ongoing software projects , ensuring each has clear goals, timelines, and expectations.
  • Coordinate resources, manage competing priorities, and identify cross-project dependencies or risks.
  • Maintain consistent communication with stakeholders on project health, next steps, and blockers.

Must Haves

  • Bachelor’s degree in Computer Science, Engineering, Information Systems, or related field (or equivalent experience) and Scrum certification (CSM.)
  • 4+ years of experience in software project management or technical program management.
  • Strong understanding of Agile methodologies (Scrum, Kanban) and practical experience applying them.
  • Ability to interpret technical requirements and collaborate closely with engineering teams.
  • Experience with project management and analytics tools (e.g., Jira and Confluence).
  • Excellent communication, facilitation, and stakeholder-management skills.
  • Demonstrated success managing multiple parallel projects in a fast-paced environment.

Must be a highly motivated self-starter with the ability to coordinate multiple projects/tasks simultaneously and the ability to work both independently and in a collaborative team environment. We offer an excellent total compensation package, including great benefits and bonus upside. We are an equal opportunity employer committed to diversity, equity, and inclusion. We encourage qualified individuals from all backgrounds to apply for this position.

Qualified candidates should send a resume.

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