Job Description

Position – Network Engineer

Location – Sunnyvale, California United States

FTE Position ( ONSITE )

Experience required 9 + years.

Role Summary:

Network Engineer with hands-on experience in support, operation, Configurations and administration of LAN, WAN, Wireless and Security concepts.

Understanding and Performing tasks related to Implementation, configuration of Routers, Switches, Security and Wireless devices.

Analyze all aspects of the existing infrastructure and recommend modifications that will enhance system reliability, availability, serviceability and scalability.

Work with teammates, clients and other teams to identify and address critical problems

Work on bug tickets for providing the permanent fix for the incidents which are repetitive.

Demonstrate ownership and responsibility in all assignments

Enough expertise to identify and recommend changes/improvements to the process and infrastructure design.

Provide L3 level support for the incidents.

Build Knowledge Base documents to support the troubleshooting the complex issues.

Knowledge of standard system tools with the ability to automation complex system tasks through scripting, possibly Python scripting.

Strong technical aptitude and ability to research and solve complex issues independently

Show adaptability and flexibility in work to suit business requirements

Technical / professional qualifications:

Subject matter expert in multivendor enterprise Datacenter and Remote Network

Must have experience on below Networking technologies

Cisco Nexus 9k, 7k, 5K, catalyst switches

Cisco Routers ASR, ISR, cisco Meraki and WAN optimization products

Aruba Wireless Controllers, Access-points and Airwave.

Building heatmaps based on provided maps/layouts.

Hands on experience various technologies such as routing protocols and technologies like BGP, OSPF, IP SLA, PBR

Switching technologies like RSTP, LACP, VPC, VSS, FEX and Nexus 1000v

Should have working experience in administering multiple Datacenters remotely.

Should have sound administrative experience on firewalls like Juniper SRX, NSX and Palo Alto.

Cisco ISE for NAC and identity management and Radius and TACACS server.

Good understanding of ITIL based processes, handling and leading any P1 and P2 incident and complex changes within stringent SLA.

Candidate with good troubleshooting in analysing and isolating issues related to LAN, WAN, Wireless, Firewall, VPN.

A good team player can assist other team member in achieving team’s goal together and can assist other tracks as well in speedy resolution incident and problems.

Strong experience with troubleshooting using protocol analysers, complete understanding of Layer 2 switching and Layer 3 routing concepts

Should have ability to maintain network performance and capacity issues and can advise customer in various service improvement plan.

Knowledge of network documentation including network diagrams, configurations templates, SOP, technical presentations, capacity and uptime reports as required.

Good exposure on Network monitoring, configuration, traffic analysis, network discovery and management tools.

Core competencies, knowledge and experience:

In-depth understanding of technical technologies

Extensive hands-on technical skills to cover installation, configuration, administration and advanced troubleshooting

Experience of working within a Service environment and technical teams of IT experts

Experience of working on ticketing systems (JIRA, ServiceNow), understand ITIL framework

Experience in representation in Change Advisory Board (CAB) meetings

Experience of being able to highlight issues and solutions

Experience of Handling Alerts From Pager Duty and Moogsoft tools.

Experience in creating/managing dhcp scopes via bluecat.

Strong verbal/written communication skills

Disclaimer

HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to secure@hcltech.com for investigation.

Compensation and Benefits

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.

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