Position – Network Engineer
Location – Sunnyvale, California United States
FTE Position ( ONSITE )
Experience required 9 + years.
Role Summary:
Network Engineer with hands-on experience in support, operation, Configurations and administration of LAN, WAN, Wireless and Security concepts.
Understanding and Performing tasks related to Implementation, configuration of Routers, Switches, Security and Wireless devices.
Analyze all aspects of the existing infrastructure and recommend modifications that will enhance system reliability, availability, serviceability and scalability.
Work with teammates, clients and other teams to identify and address critical problems
Work on bug tickets for providing the permanent fix for the incidents which are repetitive.
Demonstrate ownership and responsibility in all assignments
Enough expertise to identify and recommend changes/improvements to the process and infrastructure design.
Provide L3 level support for the incidents.
Build Knowledge Base documents to support the troubleshooting the complex issues.
Knowledge of standard system tools with the ability to automation complex system tasks through scripting, possibly Python scripting.
Strong technical aptitude and ability to research and solve complex issues independently
Show adaptability and flexibility in work to suit business requirements
Technical / professional qualifications:
Subject matter expert in multivendor enterprise Datacenter and Remote Network
Must have experience on below Networking technologies
Cisco Nexus 9k, 7k, 5K, catalyst switches
Cisco Routers ASR, ISR, cisco Meraki and WAN optimization products
Aruba Wireless Controllers, Access-points and Airwave.
Building heatmaps based on provided maps/layouts.
Hands on experience various technologies such as routing protocols and technologies like BGP, OSPF, IP SLA, PBR
Switching technologies like RSTP, LACP, VPC, VSS, FEX and Nexus 1000v
Should have working experience in administering multiple Datacenters remotely.
Should have sound administrative experience on firewalls like Juniper SRX, NSX and Palo Alto.
Cisco ISE for NAC and identity management and Radius and TACACS server.
Good understanding of ITIL based processes, handling and leading any P1 and P2 incident and complex changes within stringent SLA.
Candidate with good troubleshooting in analysing and isolating issues related to LAN, WAN, Wireless, Firewall, VPN.
A good team player can assist other team member in achieving team’s goal together and can assist other tracks as well in speedy resolution incident and problems.
Strong experience with troubleshooting using protocol analysers, complete understanding of Layer 2 switching and Layer 3 routing concepts
Should have ability to maintain network performance and capacity issues and can advise customer in various service improvement plan.
Knowledge of network documentation including network diagrams, configurations templates, SOP, technical presentations, capacity and uptime reports as required.
Good exposure on Network monitoring, configuration, traffic analysis, network discovery and management tools.
Core competencies, knowledge and experience:
In-depth understanding of technical technologies
Extensive hands-on technical skills to cover installation, configuration, administration and advanced troubleshooting
Experience of working within a Service environment and technical teams of IT experts
Experience of working on ticketing systems (JIRA, ServiceNow), understand ITIL framework
Experience in representation in Change Advisory Board (CAB) meetings
Experience of being able to highlight issues and solutions
Experience of Handling Alerts From Pager Duty and Moogsoft tools.
Experience in creating/managing dhcp scopes via bluecat.
Strong verbal/written communication skills
Disclaimer
HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to secure@hcltech.com for investigation.
Compensation and Benefits
A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.
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