Job Description

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar commerce industry from the ground up. We are one of the fastest-growing retail companies that established an unparalleled reputation for being a leading and reliable force in South Korean commerce.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial, surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

Job Overview:

We are looking for an energetic Senior Office Manager responsible for end-to-end ownership of the operational management of Coupang’s Seattle Office location. You will be a key team member that is responsible for creating and maintaining an office environment where our engineers and teams love to work.

Qualifications:

• Manage day to day office operations including building access, visitors, supplies inventory, mail and delivery coordination, and other business services related needs.
• Manage contract negotiations with vendors, and office lease.
• Order and arrange daily lunch catering and micro-kitchens for the team.
• Manage office vendor relations for Catering, Janitorial, Property Management, Security, etc.
• Manage and resolve building maintenance needs as they arise.
• Manage office event planning and coordination for both on-site and off-site office wide events.
• Assist with onboarding of new hires (seating arrangements, badges, pictures, I-9, office tours, and a weekly on-boarding breakfast).
• Partner with Physical Security, EHS, Finance and HR on office policies and procedures.
• Coordinate with the Finance team on office spending, invoices, and contracts.
• Point person for employee queries regarding office management issues (stationery, hardware, and travel arrangements).
• Supervise the office Administrative Assistant.

What we’re looking for:

• University degree, or experience in similar role and/or high growth startup environment
• 3-5 years in office management supporting a fast-growing team.
• Experience with processing expenses and basic office accounting.
• Experience handling office security a plus.
• High energy self-starter with exceptional interpersonal communication and organizational skills.
• High degree of confidentiality in handling sensitive information.
• Polite, dedication, adaptability, transparency, and professionalism.
• Ability to multi-task and utilize resources to execute multiple projects and tasks within a deadline-oriented environment.
• Strong problem-solving skills.
• Natural curiosity and desire to improve processes and procedures.
• Strong computer skills in Microsoft Office Suite, Slack, Canva, and ability to learn company financial systems.

Pay & Benefits

Our compensation reflects the cost of labor across several US geographic markets. At Coupang, your base pay is one part of your total compensation.

The base pay for this position ranges from $63,000/year in our lowest geographic market to $118,000/year in our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.

General Description of All Benefits

• Medical/Dental/Vision/Life, AD&D insurance
• Flexible Spending Accounts (FSA) & Health Savings Account (HSA)
• Long-term/Short-term Disability
• Employee Assistance Program (EAP) program
• 401K Plan with Company Match
• 18-21 days of the Paid Time Off (PTO) a year based on the tenure
• 12 Public Holidays
• Paid Parental leave
• Pre-tax commuter benefits
• MTV - [Free] Electric Car Charging Station

General Description of Other Compensation

“Other Compensation” includes, but is not limited to bonuses, equity, or other forms of compensation that would be offered to the hired applicant in addition to their established salary range or wage scale.

Coupang is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race (including traits historically associated with race, including but not limited to hair texture and protective hair styles), color, religion, religious creed (including religious dress and grooming practices), sex or gender (including pregnancy, childbirth, breastfeeding, and medical conditions related to pregnancy, childbirth or breastfeeding), gender identity, gender expression, sexual orientation, ,ancestry, national origin (including language use restrictions), age (40 and over), physical or mental disability, medical condition, genetic information, HIV/AIDS or Hepatitis C status, family status (including but not limited to marital or domestic partnership status), military or veteran status, use of a trained dog guide or service animal, political activities or affiliations, ancestry, citizenship, family and medical leave status, status as a victim of any violent crime, or any other characteristic or class protected by the laws or regulations in the locations where we operate.

If you need assistance and/or a reasonable accommodation in the application of recruiting process due to a disability, please contact us at usrecruiting@coupang.com.

R0056118

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