Job Description

ABOUT PLACER.AI:

One of the fastest growing tech companies in North America, Placer has reached $100 million in ARR (a “Centaur”) in 2024 within 6 years of launching the Placer platform. We crossed the $1B valuation “Unicorn” in 2022.

Placer's A.I. based SaaS platform transforms how leaders make critical decisions by unlocking unparalleled visibility into markets and locations, creating a blue ocean market of more than $100B. And the best part is, Placer has accomplished this by leading a privacy-first business in which data has been stripped of user identifiers and only aggregated information is provided within the platform.

Our platform provides instant visibility into almost any location in the U.S. Placer has grown exponentially over the past 6 years, counting more than 4,000+ paying customers including many Fortune 500 companies, such as, JP Morgan Chase, Wayfair, Google and many more.

Named one of Forbes America’s Best Startup Employers and a Deloitte Technology Fast company, Placer.AI is proud of our collaborative, innovative and inclusive culture. Is this the type of place that would excite you? If so, we’d love to talk to you! 

SUMMARY:

Placer.ai is on the hunt for a seasoned and technically adept Senior Salesforce Administrator.. This role is perfect for someone who thrives in a dynamic environment, is passionate about leveraging technology to meet and exceed business objectives, and is skilled in optimizing processes and systems for scalability. As a pivotal part of the Business Operations team, you will take on system administration duties within a Salesforce environment. Given that Placer.ai operates with an entirely remote workforce, the ideal candidate will excel at delivering top-notch service to our customers from anywhere.

RESPONSIBILITIES:

• Serve as a lead administrator for a Salesforce environment supporting over 500 users (Sales Cloud, Service Cloud).
• Oversee all advanced administrative functions, including but not limited to, user account maintenance, complex reports and dashboards, advanced workflows, custom automations, and system integrations.
• Lead the management and ongoing improvement of the Salesforce CPQ implementation, ensuring it aligns with business needs and scales effectively with growth.
• Spearhead implementation plans for system enhancements, including the development and execution of a comprehensive QA plan before rollout.
• Conduct regular internal system audits, preparing for and managing upgrades, and ensuring the system's integrity and data consistency.
• Drive the integration of internal systems into the Salesforce environment, with a keen focus on maintaining data integrity and consistency across platforms.
• Gather requirements from users, provide insightful feedback on design documents, and oversee the smooth delivery of solutions following stringent Quality Assurance processes.
• Innovate and optimize processes and workflows to minimize system load and simplify operational complexities.
• Act as the technical liaison for Salesforce and related sales-support tools, establishing and enforcing best practices for integration and QA/audit processes.
• Proactively seek out opportunities to leverage Salesforce to enhance business processes, productivity, and efficiency across the organization.
• Design and implement scalable solutions that embody best practices for a rapidly expanding organization.
• Provide timely responses to queries and support in a fast-paced environment.

REQUIREMENTS:

• 6+ years of experience in Salesforce Administration.
• Deep knowledge of Salesforce products, including its configuration, implementation, and enhancement.
• Demonstrated ability to manage complex projects across multiple teams.
• A strategic thinker capable of translating product requirements into effective solutions.
• Exceptional analytical skills, with a knack for dissecting dashboards/reports and a commitment to resolving issues.
• Detail-oriented, with the ability to oversee complete processes and drive enhancements.
• A proactive approach to platform improvements and a dedication to excellence.

PREFERRED EXPERIENCE AND QUALIFICATIONS:

• B.A/B.S in related field
• Salesforce certification
• Experience with Salesforce CPQ - Advantage
• Experience in DevOps/release management.
• Proficiency in Apex, Visualforce, and Flows.
• Experience with CLM systems such as Conga.
• Experienced with data ingestion into Salesforce, including using SQL.

OTHER REQUIREMENTS:

• A well-equipped home office that supports efficient remote work.
• Occasionally available outside of regular business hours for troubleshooting system issues or managing deployments.

WHY JOIN PLACER.AI?

• Join a rocketship! We are pioneers of a new market that we are creating
• Take a central and critical role at Placer.ai
• Work with, and learn from, top-notch talent
• Competitive salary
• Excellent benefits
• Fully remote

The U.S. annualized pay range for this position is $110,000-$130,000 USD. In addition, certain roles have the opportunity to earn sales-based commissions. Base pay offered within the stated range may vary depending on multiple individualized factors, including job-related skills, professional experience, education and licenses (if applicable), work location and compensation market data.

Base pay is just a part of our total rewards program. Placer provides medical, dental and vision coverage as well as flexible time off, 401K and equity awards for certain roles.

Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

NOTEWORTHY LINKS TO LEARN MORE ABOUT PLACER

Placer.ai is an equal opportunity employer. Placer.ai’s applicants are considered solely based on their qualifications, without regard to an applicant’s disability or need for accommodation. Any Placer.ai applicant who requires reasonable accommodations during the application process should contact Placer.ai’s Human Resources Department to make the need for an accommodation known.

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