OVERVIEW:
The Shelf Stocking Supervisor is responsible for directing and coordinating nightly and/or daily commissary stocking operations to ensure compliance with DeCA standards and all contract Performance Work Statement (PWS) requirements. This includes supervising a team of stockers, maintaining productivity and quality standards, enforcing proper rotation and facing, and ensuring merchandise is safe, accessible, and presented neatly for commissary patrons. The Supervisor also acts as the primary liaison between The Right 2 Work Corporation, commissary management, and the Project Manager/Operations Manager.
DUTIES AND RESPONSIBILITIES (INCLUDE BUT NOT LIMITED TO):
• Supervision & Leadership
o Supervise and coordinate the work of shelf stockers to ensure all stocking tasks are completed in compliance with PWS.
o Enforce productivity standards (e.g., 38 cases per hour) and address deficiencies promptly.
o Train and coach stockers on proper stocking methods, merchandise rotation, and safety procedures.
o Serve as acting Project Manager in their absence.
o Conduct team meetings, communicate updates, and provide clear performance expectations.
• Stocking Operations Oversight
o Ensure merchandise is stocked in assigned shelf locations within proper item allocations.
o Oversee cleaning and dusting of shelves, gondolas, refrigerated/freezer cases, and ESL tracking surfaces.
o Verify shelves are faced with labels forward, upright, and arranged left to right, front to back.
o Monitor merchandise rotation, including baby formula code sequences, and removal of expired or damaged goods.
o Ensure stocking height does not exceed 6.5 feet and that safety standards are maintained.
o Manage overwrite cases, half cases, and mispicked merchandise in designated areas.
o Confirm cardboard, plastic, and waste are disposed of according to commissary procedures.
o Support replenishment stocking and emergency stocking requirements as directed by commissary management.
• Quality Control & Compliance
o Conduct inspections of stocked areas to ensure compliance with commissary standards and PWS requirements.
o Correct product placement, facing, rotation, or allocation issues.
o Maintain accurate records of inspections, case counts, and corrective actions.
o Ensure government-provided equipment (e.g., U-boats, pallet jacks) is used properly and safely.
• Administrative & Reporting
o Review and adjust work schedules to meet operational and budgetary requirements.
o Maintain daily and weekly stocking reports, inspection logs, and case counts.
o Order and manage stocking supplies, ensuring availability and accountability.
o Report recurring problem areas or shortages to the Project Manager/Operations Manager.
QUALIFICATIONS:
• 1–3 years of supervisory experience in grocery stocking, commissary, or related roles.
• Strong leadership and communication skills with the ability to motivate teams.
• Knowledge of DeCA PWS stocking procedures, FIFO rotation, and safety requirements.
• Ability to read and interpret code dates, item allocations, and commissary stocking standards.
• Familiarity with OSHA and commissary safety regulations.
• Professional, dependable, and highly organized.
WORK SCHEDULE:
Shifts may include evenings, nights, weekends, and holidays. Typical schedules may vary, for example:
• 7:00 PM – 3:00 AM
COMPENSATION & BENEFITS:
• Hourly Wage: $18.75 per.
• Health & Welfare: $5.09 per hour
• Paid holiday and sick leave (available after 90-day probationary period).
• Vacation (available after 1 year of service).
• Equal Opportunity Employer – Non-profit organization.
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