Job Description

SUMMARY

We are seeking a visionary Senior Director of Product & Analytics to lead the strategic development of our product portfolio. This role is critical in shaping the future of our technology platform, ensuring alignment with business objectives, and driving exceptional customer experiences. The ideal candidate is a strategic thinker with an insatiable curiosity and an experienced leader with a proven track record in product management within logistics or marketplace platforms.

You will need to be an out-of-the box, customer-obsessed thinker, with the passion to ensure a “world changing” product succeeds. The primary responsibility lies in understanding our position in the market, designing our product with its own category defining capabilities, and communicating between design and engineering in the pursuit of having a best in class product.

WHO WE ARE

At FRAYT , we've built a captivating culture both internally and externally. Our Core Values pillars are: “Ownership Mentality,” “Relentless Innovation,” “Transparency cultivates Trust”, and “Discipline outweighs Motivation.” Our Vision is to “...build the most innovative logistics ecosystem the world has ever seen.”

FRAYT is a maturing, later-stage startup with a digital platform that connects shippers directly to a driver network ("Uber" for delivery). We provide on-demand, last-mile delivery services, same-day, routes, hot-shots, LTL, middle-mile, and more. We are a true tech company serving the transportation industry and are focused on scaling our market presence and expanding our core products. We are on a Mission to make our customers’ lives easier by simplifying their shipping needs.

YOUR RESPONSIBILITIES

• Developing and articulating a clear product strategy and vision, aligning the product roadmap and product goals with the company’s overall goals, market trends, and customer needs.
• Leading and performing routine market research and analysis knowing exactly where our product differentiates from our competitors and where we can provide the highest value for our customers, all the while determining where we lack and must improve upon. 
• Overseeing the product direction and planning process by collaborating with cross-functional teams, directing the product owners, and prioritizing features, defining requirements, and creating a roadmap for the entire product development lifecycle.
• Leading and inspiring product team members and coordinating their activities to ensure that they meet key performance indicators.
• Utilize data analytics to evaluate product success and inform strategic adjustments.
• Work closely with engineering, operations, marketing, and sales teams to ensure seamless execution and delivery of products and features.
• Communicate and collaborate product vision and progress with the CEO and present quarterly updates to the board and team members, ensuring alignment and buy-in.

YOUR QUALIFICATIONS

• Proven track record of being curious and seeking to be thoroughly knowledgeable of a product’s position for its customers and against its competitors within its market. 
• Demonstrable past success at identifying a product’s vision and corresponding roadmap towards its own journey. 
• Strong strategic thinking skills and sharp analytical decision-making mindedness to align product initiatives with overall business objectives.
• Experience working with either logistics companies or two-sided marketplace platforms, and ideally experienced with both.
• A solid understanding of product management tools and processes, including proficiency in agile methodologies, product lifecycle management, market research techniques, and data analysis.
• Experience in building and managing high-performing product teams, with business cases and metrics as proof of results.
• 12 years of experience in product management, preferably in leadership roles, with a track record of successfully managing and launching products.

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