Job Description

Talent Operations Coordinator

Pay Rate: 21-23 per hour

Local to Boston - Hybrid role - Somerville, MA 02145

3 month contract to start through Randstad

Reporting to the New Hire Experience Manager, the Talent Operations Coordinator is responsible for owning the candidate experience throughout the pre-boarding process for both internal and external associates. The Talent Operations Coordinator will provide excellent candidate experience and be responsible the pre-boarding of all associates, including obtaining required forms, scheduling occupational health and I-9 appointments ensuring completion of all pre-boarding requirements including background, compliance, reference checks and, set up of systems access.

Principal duties and accountabilities

 Provide exceptional customer service to candidates, hiring managers, and recruiters throughout the pre- boarding process

 Lead the new hire pre-boarding process (accepted offer through New Employee Orientation)

 Communicate via email, phone, or in person with newly hired employees to ensure successful completion of all required pre-employment requirements including I-9, Occupational Health Clearance, background,

compliance, and reference checks.

 Set up new employees in HRIS system(s)

 Run and create reports in the Applicant Tracking System.

 Continuously identify and implement ways to improve the pre-boarding experience.

 Partner with team leadership on strategic projects as they arise

Qualifications

 Bachelor’s Degree or relevant work experience

 Experience or strong interest in a career in Human Resources

 Experience with an Applicant Tracking System (Taleo, Workday, PeopleSoft)

 Proficiency in Microsoft Word, Excel, PowerPoint, Outlook

Skills, Abilities, and Competencies

 Strong customer service experience

 Ability to work independently with little day-to-day supervision

 Excellent communication abilities – written/verbal

 Experience handling high-volume and multiple tasks in a fast-paced environment

 Strong organizational skills and detail-oriented

 Demonstrated problem-solving skills

 Ability to manage sensitive and confidential information

 Team player in a high-volume and fast-paced environment

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