Talent Operations Manager Job at Buildforce, Phoenix, AZ

SWE4dVhOb1NKSGlyR2dhR3NpV3B4c3diNHc9PQ==
  • Buildforce
  • Phoenix, AZ

Job Description

This role has three components of compensation:

  • Base Salary: $70,000 - $85,000 (depending on experience)
  • Quarterly Bonus / Commission
  • Buildforce Equity Package

Responsibilities:

  • Collaborate with your team to achieve monthly placement goals with quality and retention in mind.
  • Use exceptional follow-up and time management skills to cultivate relationships with tradespeople and your peers.
  • Introduce Buildforce to new tradesmen and educate them on how to use the Buildforce mobile app.
  • Conduct routine interviews of tradesmen, assessing for trade skills and soft skills
  • Provide a “white-glove” experience for priority placements for high-profile and new customers.
  • Build intuitive knowledge of our tradesmen to make strong judgment calls on candidate quality and pay scales.
  • Navigate all of the Employer-level and Project-level contingencies.
  • Providing delightful customer experience through inbound emails, text messages, chats, and phone calls.
  • Listen to concerns, resolve problems, and offer the best recommendations to our pros utilizing the Buildforce App.
  • Maintaining records and documentation through data entry, collection, and validation.
  • Providing feedback on process improvement opportunities and contributing to projects as assigned.
  • All other duties as assigned.

Skills & Qualifications:

  • 3+ years of experience in recruiting, sales, marketing, or related work experience.
  • Proven success with self-direction and the ability to work independently and with a cross-functional team.
  • Proficient at navigating multiple apps at a time. Experience in technology platforms such as Front, Aircall, Indeed, and Slack.
  • Detail-oriented with excellent communication skills in writing, in person, or by phone.
  • Creative problem solver who thinks on their toes and can make informed decisions quickly.
  • Own a smartphone and have access to a reliable internet connection.
  • Bi-lingual in Spanish & English.
  • Bonus points: Being an Electrician, Knowing Electrical Work, Construction Tech, Construction
  • Able to work flexible hours for changing business needs, including occasional weekends. Most of our team's action occurs between 7 am and 7 pm, Monday through Friday. 

Benefits & Perks:

  • Flexible Scheduling 
  • Hybrid (Working from Atlanta Office and Home)
  • Time Off & Holidays
  • Parental Leave Policy
  • 401(k) Plan
  • Healthcare - Medical, Dental & Vision
  • 360 Annual Peer Reviews with Opportunities for Growth

Job Tags

Holiday work, Work experience placement, Flexible hours, Monday to Friday,

Similar Jobs

Walter Surface Technologies

Territory Sales Manager Job at Walter Surface Technologies

 ...in sustainability all geared toward increasing their productivity and profitability. Job Summary Reporting to the Regional Sales Director, the Territory Manager will promote and sell Walter/ArcOne/Drillco/Triumph MTD/ & Allegro premium quality and products to... 

Baxter International Inc

Pharmacy Sales Specialist Job at Baxter International Inc

 ...deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. Youll feel a...  ...found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical... 

Aditi Consulting

Data Entry Clerk Job at Aditi Consulting

 ...to select from different benefits packages. Packages may include medical, dental, and vision benefits, 10 paid days off, 401(k) plan...  ...candidates during the sourcing process. AI technology is used to gather data only and does not replace human-based decision making in... 

BioLife

Medical Screener Job at BioLife

 ...to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations....  ...comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast... 

H&M

H&M Sales Advisor - World Trade Center Job at H&M

 ...how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence, all diversity dimensions are considered in our recruitment process. We strive to have a fair and equal process and therefore...