Technical Support Associate Analyst Job at Tundra Technical Solutions, Delaware, OH

S3E0cVhkY1VKSHVwR0EyRnNDT3Z5OElUNGc9PQ==
  • Tundra Technical Solutions
  • Delaware, OH

Job Description

We are seeking a Technical Support Associate Analyst to join our Technology Solutions and Support organization, which provides exceptional desktop and technology support to colleagues across the United States in both office and remote environments. As part of the Deskside Support Services (DSS) team, you will act as a key technical contact, offering hands-on assistance with computer hardware, software, and networking issues. You will be responsible for installing, configuring, troubleshooting, and repairing workstations, as well as monitoring system performance and resolving technical problems. In this role, you will also manage IT service tickets, maintain hardware inventory, and escalate unresolved issues as needed. You will work closely with cross-functional teams to implement system enhancements, recommend improvements, and ensure seamless technical operations. A strong focus on customer service is essential, as you will communicate directly with colleagues, provide training on technology policies and procedures, and ensure a high level of satisfaction through timely and professional support. The ideal candidate will have at least three years of PC/LAN technical support experience, strong knowledge of Microsoft and Apple systems, networking, telecommunications, and mobile device management, along with excellent problem-solving and communication skills. An A+ certification or equivalent combination of education and experience is preferred, and a Bachelor’s degree in technology, hospitality, retail, or another customer-focused field is highly regarded. This is an excellent opportunity for a motivated, empathetic, and technically skilled individual to contribute to a collaborative IT team and make a meaningful impact by ensuring reliable technology support across the organization.

Job Tags

Work at office, Remote work,

Similar Jobs

Korn Ferry

Corporate Controller, $175,000 - $200,000 salary plus bonus Job at Korn Ferry

 ...duties. Monitor treasury position and cash forecasting, debt and tax compliance (sales tax and annual tax returns). Own the...  ...ensuring timely and accurate reporting in accordance with US GAAP. Prepare internal and external financial statements and reporting packages... 

Paradigm Oral Health

RCM Specialist I Job at Paradigm Oral Health

 ...ensures accurate eligibility and benefit gather across dental or medical payers, clean pre-authorization and claim generation, timely...  ...ideal candidate has a working knowledge of dental and medical billing processes, is detail-oriented, and is committed to delivering excellent... 

PVH Corp.

ASSISTANT DESIGNER, GLOBAL LICENSING AND LIFESTYLE CONCEPT DESIGN Job at PVH Corp.

 ...world - and - endless opportunities to design your future. Immerse yourself in Calvin...  ..., TikTok ( )**POSITION SUMMARY:**The Assistant Designer works closely with the direction...  ...-2 years of demonstrative experience in fashion/design business, in a design role.- Ability... 

Find Staff

Fleet Maintenance Manager Job at Find Staff

 ...re looking for a skilled, hands-on Terminal / Fleet Maintenance Manager to lead our motorcoach maintenance operations. If youre a...  ...mechanically savvy leader who can roll up your sleeves, run a tight shop, and keep a fleet moving safely and efficiently, this might be... 

Ameristar Casino Hotel Kansas City

Hotel Manager Job at Ameristar Casino Hotel Kansas City

 ...Corporation to maximize value for our shareholders, our team members and our communities. Job Description Responsible for overseeing hotel occupancy and promoting the efficient operation of front desk, bell desk, valet, transportation, housekeeping and casino porters...