Job Description

Are you an experienced Technical Writer – Web Designer with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Technical Writer – Web Designer to work in San Mateo, CA.

Position Summary: Join the team as a part of our dynamic team, where we are scaling AI education across the company. This role is perfect for those who are excited to bring learning to life in bold, creative ways. Our mission is to make AI upskilling engaging, relevant, and actionable for everyone — from game designers to HR business partners.

Primary Responsibilities/Accountabilities:

• Design practical, relevant AI-related learning for a global employee audience (technical and non-technical).
• Build multi-format content such as decks, asynchronous learning, live session kits, and facilitator-ready guides.
• Translate abstract or technical topics into sharp, engaging learning experiences.
• Leverage AI-powered tools and design practices to work smarter and faster.
• Collaborate closely with the TED team and cross-functional stakeholders across the AI Education program.
• Conduct an AI learning needs analysis in partnership with senior leaders.

Qualifications:

• 3-5 years of proven instructional design experience and a portfolio that shows you can deliver high-impact learning content.
• Proficiency with common ID tools (e.g., Articulate, Rise, Adobe Suite, LMS platforms) and a growth mindset around learning new ones, particularly AI-powered tools.
• Comfortable designing AI-focused content — from responsible use to practical prompting — even if you're not a technical expert.
• Experience creating content for a broad global audience, including technical and non-technical employees.
• Data-driven and action-oriented with a bias toward building, testing, and iterating quickly.
• Hands-on experience using generative AI tools in your design process.
• Exposure to gaming, entertainment, or fast-paced digital product environments.
• Experience with Coursera course builder or related platforms.

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