Telecommunications Operator Job at Rutland Regional Medical Center, Rutland, VT

STZndldOWVRJbmVySEFTRHVTZW96OGNRN1E9PQ==
  • Rutland Regional Medical Center
  • Rutland, VT

Job Description

This is an onsite position. Responsible for answering and connecting all incoming organization calls to the requested areas. Transfers clinical and support staff calls to desired destinations for continuity of patient care. Obtains additional and/or relevant information from callers to determine appropriate call destinations. Operates as a key member of the emergency management process. Dispatching teams in a clear, accurate, and calm manner to respond to emergencies. Functions as an after-hour care representative for clinical offices. Takes messages for both urgent and non-urgent matters and dispatching them as requested by individual offices.

Minimum Education

  • High School Diploma or equivalent.

Minimum Work Experience

  • 2 years of experience in a customer service, retail, or other fast-based business environment.
  • Prior call center experience preferred.

Required Skills, Knowledge, and Abilities

  • Demonstrated excellent verbal communication skills including active listening.
  • Demonstrated strong reading comprehension, spelling, and grammar skills.
  • Ability to handle high call volume professionally, efficiently and confidentially.
  • Good organization, prioritization skills and attention to detail
  • Demonstrated ability to adapt swiftly to changing priorities.
  • Demonstrated ability to remain calm during emergency situations.
  • Proficient in Microsoft Suite (Word, Excel, Outlook, SharePoint, etc)

Pay Range: $15.34 - $22.77

COMPETITIVE DIFFERENTIALS RATES

  • $4.25 - Evenings
  • $8.00 - Nights
  • $4.75 - Weekends

#PM24

PI6f6f47d0acb0-30492-35681492

Job Tags

Work experience placement, Immediate start, Weekend work, Afternoon shift,

Similar Jobs

Hudson Talent Solutions

Restaurant General Manager Job at Hudson Talent Solutions

 ...We are looking for an experienced and driven Restaurant Manager to support daily operations at a high-volume, full-service concept in the...  ...Position Purpose The Restaurant Manager supports the General Manager in leading all front- and back-of-house operations.... 

Mission Control Coworking

Join Our Team: Community Manager Assistant 🚀 Job at Mission Control Coworking

 ...Mission Control serves as a launchpad for individuals and businesses to achieve their ambitious goals while fostering a collaborative community. The Role Are you a people person with a knack for sales and a passion for building professional communities? We are... 

PeopleReady

Snow Removal Worker Job at PeopleReady

 ...Snow Removal Worker PeopleReady of Muncie, IN is now hiring Snow Removal Workers in Yorktown, IN! Apply today and you could start as soon as tomorrow. As a PeopleReady associate you'll benefit from: Next-day pay for many of our open positions... 

Centennial Hospitality Group

Restaurant General Manager Job at Centennial Hospitality Group

 ...coming in HOT, and we aren't just talking about our wings, tenders or tacos! Our General Managers (GM) are expected to build strong teams through training and a positive restaurant culture. It is who we are and baked into every wing, tender, and taco at CHG. Are... 

Delta Downs

Landscape Laborer Job at Delta Downs

Company Description Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue ...