Job Description

This Vendor Analyst role is on the service side, not goods, no importing, not logistics, so please do not apply if you have goods and manufacturing. This is a role focused on the service side of business contracts.

The vendor analyst's duties are to:

Maintain a successful working relationship between IMAS and 3rd party vendors through a full range of supplemental benefit and administrative vendor service interactions. Identify and remediate operational shortfalls, respond to customer complaints and customer satisfaction surveys, and research and resolve issues. Confirm service capability and educate vendors on contract expectations, processes, and paperwork.

1. Research and identify potential supplemental benefits (services) and administrative vendors.
2. Evaluate vendor capabilities, quality, and pricing.
3. Review invoices
4. Resolve invoice discrepancies
5. Negotiate contracts and terms with vendors.
6. Analyze all invoices to support payment.
7. Monitor vendor performance and address issues.
8. Establish a monthly timeline for recurring roster submissions with supplemental benefit vendors.
9. Provide clear and concise reporting on procurement activities
10. Oversee New Vendor Implementation Process, ensuring all departments complete deliverables and all processes are in place and operational prior to vendor start date.
11. Coordinate and moderate New Vendor Kick-Off Meetings.

Serve as direct plan contact for vendors as it relates to data requests, invoice reconciliation

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