Call Center Customer Service Representative Job at LHH, Melville, NY

STZzb1hkd2JKWDZ0SGdDRnNpS3Z5Y0VUNUE9PQ==
  • LHH
  • Melville, NY

Job Description

Job Title: Call Center Representative

Are you passionate about providing top-notch customer service and looking for a career in Non-Clinical Healthcare? Our client is on the lookout for a dynamic Call Center Representative to join their team in Melville, NY. In this role, you'll be the first point of contact for patients, helping them schedule appointments and addressing their inquiries with care and professionalism. If you're ready to be part of a supportive and fast-paced environment, this opportunity is for you!

Key Responsibilities:

  • Schedule appointments via inbound and outbound calling software.
  • Provide exceptional customer service by interacting with patients in a supportive manner.
  • Follow provided scripts and use professional terminology during patient interactions.
  • Report appointment scheduling issues and technical problems to management promptly.
  • Efficiently use Cisco Systems/EPIC programs and other resources provided by Call Center management.
  • Adapt quickly to new information and clinic changes.
  • Ensure internal customers receive personalized and prompt attention.

Qualifications:

  • High School Diploma or GED required.
  • 1-5 years of call center, office, or customer service experience.
  • Excellent computer and typing skills.
  • Strong oral, listening, and written communication skills in English; proficiency in Spanish or another second language is a plus.
  • Ability to multitask and exceptional organizational skills.

Compensation: $23-$25 per hour

Benefits: Health, dental, vision insurance; PTO; personal, sick, and holiday leave, and more!

Job Tags

Hourly pay, Work at office, Holiday work,

Similar Jobs

LymphaCare

Human Resources Manager Job at LymphaCare

 ...ROLE SUMMARY:Manage and administer all human resources activities such as employment, compensation, payroll, labor relations, benefits, training, and employee services in the assigned division. Facilitate implementation of the organization's human resource strategy so... 

CQ Insulation

Production Supervisor Job at CQ Insulation

 ...This person will be responsible for: Supervise, lead, and inspect work progress from crews in accordance with jobsite safety, schedules, and requirements, Assist in screening/filtering applicants and hiring workforce personnel, Train and enforce safety and regulatory... 

Mount Kemble Search Group

Environment, Health and Safety Manager Job at Mount Kemble Search Group

EH&S Project Manager Farmington, CT An established environmental engineering group is looking for a seasoned EH&S professional to oversee a team, navigate diverse industrial environments, and partner closely with clients to strengthen their safety programs. The EH&S...

The Phoenix Edge PLLC

Physician Assistant Job at The Phoenix Edge PLLC

 ...collaborative, forward-thinking clinic, keep reading... this might be your next home. The Role: Nurse Practitioner (NP) or Physician Assistant (PA-C) Were growing and looking for an experienced, compassionate NP or PA-C whos excited about hormone replacement... 

Search Masters, Inc.

General Manager Job at Search Masters, Inc.

 ...A privately held New York real estate investment company is looking for a General Manager. The successful candidate will be responsible for commercial office buildings totaling 1,000,000 plus sq. ft.. Knowledge & Experience ~ A minimum of ten (10) years working in...