Call Center Customer Service Representative Job at LHH, Melville, NY

STZzb1hkd2JKWDZ0SGdDRnNpS3Z5Y0VUNUE9PQ==
  • LHH
  • Melville, NY

Job Description

Job Title: Call Center Representative

Are you passionate about providing top-notch customer service and looking for a career in Non-Clinical Healthcare? Our client is on the lookout for a dynamic Call Center Representative to join their team in Melville, NY. In this role, you'll be the first point of contact for patients, helping them schedule appointments and addressing their inquiries with care and professionalism. If you're ready to be part of a supportive and fast-paced environment, this opportunity is for you!

Key Responsibilities:

  • Schedule appointments via inbound and outbound calling software.
  • Provide exceptional customer service by interacting with patients in a supportive manner.
  • Follow provided scripts and use professional terminology during patient interactions.
  • Report appointment scheduling issues and technical problems to management promptly.
  • Efficiently use Cisco Systems/EPIC programs and other resources provided by Call Center management.
  • Adapt quickly to new information and clinic changes.
  • Ensure internal customers receive personalized and prompt attention.

Qualifications:

  • High School Diploma or GED required.
  • 1-5 years of call center, office, or customer service experience.
  • Excellent computer and typing skills.
  • Strong oral, listening, and written communication skills in English; proficiency in Spanish or another second language is a plus.
  • Ability to multitask and exceptional organizational skills.

Compensation: $23-$25 per hour

Benefits: Health, dental, vision insurance; PTO; personal, sick, and holiday leave, and more!

Job Tags

Hourly pay, Work at office, Holiday work,

Similar Jobs

StaffDash

Travel EMT Job at StaffDash

 ...Position: EMT-B Location: Dallas, TX Job Type: Travel Assignment Overview: Join a private EMS company primarily providing inter-facility transfers, with the potential to support local 911 services as needed. This is a great opportunity for experienced... 

Emery Sapp & Sons, Inc.

Bridge Carpenter Job at Emery Sapp & Sons, Inc.

 ...We are seeking an experienced Bridge Carpenter I to work on our construction projects. The successful candidate will be responsible for...  ...resolve issues that arise during construction projects Some light travel Other duties as assigned Qualifications ~ High school... 

Canon U.S.A., Inc.

Specialist, Prod Planning Job at Canon U.S.A., Inc.

About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent...

Veterans Prime, Inc.

Field Service Technician Job at Veterans Prime, Inc.

 ...phone troubleshooting support to customers May be required to provide after-hours phone troubleshooting support Will be asked to travel extensively, nationwide REQUIRED QUALIFICATIONS: Experience with industrial and commercial electrical systems Knowledge... 

Orion Placement

Litigation Associate Attorney Job at Orion Placement

 ...enjoying the ride Location: Phoenix, Arizona. Onboarding is in-office. Once competent, the firm offers meaningful flexibility attorneys regularly work hybrid schedules, partial days from home, or remote Fridays. Arizona-barred attorneys should be local. California-...