Call Center Customer Service Representative Job at LHH, Melville, NY

STZzb1hkd2JKWDZ0SGdDRnNpS3Z5Y0VUNUE9PQ==
  • LHH
  • Melville, NY

Job Description

Job Title: Call Center Representative

Are you passionate about providing top-notch customer service and looking for a career in Non-Clinical Healthcare? Our client is on the lookout for a dynamic Call Center Representative to join their team in Melville, NY. In this role, you'll be the first point of contact for patients, helping them schedule appointments and addressing their inquiries with care and professionalism. If you're ready to be part of a supportive and fast-paced environment, this opportunity is for you!

Key Responsibilities:

  • Schedule appointments via inbound and outbound calling software.
  • Provide exceptional customer service by interacting with patients in a supportive manner.
  • Follow provided scripts and use professional terminology during patient interactions.
  • Report appointment scheduling issues and technical problems to management promptly.
  • Efficiently use Cisco Systems/EPIC programs and other resources provided by Call Center management.
  • Adapt quickly to new information and clinic changes.
  • Ensure internal customers receive personalized and prompt attention.

Qualifications:

  • High School Diploma or GED required.
  • 1-5 years of call center, office, or customer service experience.
  • Excellent computer and typing skills.
  • Strong oral, listening, and written communication skills in English; proficiency in Spanish or another second language is a plus.
  • Ability to multitask and exceptional organizational skills.

Compensation: $23-$25 per hour

Benefits: Health, dental, vision insurance; PTO; personal, sick, and holiday leave, and more!

Job Tags

Hourly pay, Work at office, Holiday work,

Similar Jobs

GF Sprague & Company, Inc.

Shop Runner Job at GF Sprague & Company, Inc.

 ...smoothly by supporting our field crews with timely material deliveries, trailer swaps, and cleanup runs. If you enjoy working independently, staying on the move, and being an essential part of a professional team, this role is for you. What Youll Do Deliver... 

Siemens Energy

Technical Support Specialist Job at Siemens Energy

A Snapshot of Your Day On a day-to-day basis, you will be responsible for assisting warehouse personnel with pulling, packing, shipping, and receiving materials, while overseeing incoming and outgoing shipments of field technical equipment. You will manage inventory, ...

Insight Global

Mechanical Engineer Job at Insight Global

 ...SALARY: $80,000-$150,000 (depending on experience) OVERVIEW The Mechanical & Plumbing Engineer provides technical leadership, design services, and engineering coordination in support of estimating, preconstruction, project management, detailing, fabrication, and... 

ScalePro Solutions

General Superintendent Job at ScalePro Solutions

 ...We are seeking a highly skilled General Superintendent to lead the interior build-out of a new 15,000 sq ft facility in Boca Raton, FL, including associated outdoor areas and site improvements. This role oversees all field operations, ensures schedule and quality control... 

Visiting Rehab and Nursing Services

Physical Therapy Assistant - PTA Job at Visiting Rehab and Nursing Services

 ...PTA- (Physical Therapy Assistant) Weymouth, MA *Must have at least one year of clinical experience*$37$40 Per Visit | Flexible Schedule | Full-Time Perks Without Full-Time Burnout Proudly Voted a Top Place to Work by the Boston Globe and USA Today in 2024 because...