Call Center Customer Service Representative Job at LHH, Melville, NY

STZzb1hkd2JKWDZ0SGdDRnNpS3Z5Y0VUNUE9PQ==
  • LHH
  • Melville, NY

Job Description

Job Title: Call Center Representative

Are you passionate about providing top-notch customer service and looking for a career in Non-Clinical Healthcare? Our client is on the lookout for a dynamic Call Center Representative to join their team in Melville, NY. In this role, you'll be the first point of contact for patients, helping them schedule appointments and addressing their inquiries with care and professionalism. If you're ready to be part of a supportive and fast-paced environment, this opportunity is for you!

Key Responsibilities:

  • Schedule appointments via inbound and outbound calling software.
  • Provide exceptional customer service by interacting with patients in a supportive manner.
  • Follow provided scripts and use professional terminology during patient interactions.
  • Report appointment scheduling issues and technical problems to management promptly.
  • Efficiently use Cisco Systems/EPIC programs and other resources provided by Call Center management.
  • Adapt quickly to new information and clinic changes.
  • Ensure internal customers receive personalized and prompt attention.

Qualifications:

  • High School Diploma or GED required.
  • 1-5 years of call center, office, or customer service experience.
  • Excellent computer and typing skills.
  • Strong oral, listening, and written communication skills in English; proficiency in Spanish or another second language is a plus.
  • Ability to multitask and exceptional organizational skills.

Compensation: $23-$25 per hour

Benefits: Health, dental, vision insurance; PTO; personal, sick, and holiday leave, and more!

Job Tags

Hourly pay, Work at office, Holiday work,

Similar Jobs

Banyan Health Systems

Medical Assistant Job at Banyan Health Systems

 ...below. Essential Functions: Interview patients to obtain medical history and medication use and measure their vital signs,...  ...of Basic Life Support (BLS) certification. Education and/or Experience: Certified professional, 2 year associate degree formal training... 

US CareerLink

Estimator Job at US CareerLink

 ...Estimator New York City Were working with a respected general contractor in New York City known for delivering high-quality commercial, residential, and institutional projects. The company is looking to add an experienced Estimator to its pre-construction team ... 

MANGO

Keyholder Job at MANGO

MANGO is a multinational fashion company that designs, manufactures and markets clothing and accessories. At MANGO , we inspire and unite through our passion for style and culture. We are in 118 countries and our online presence extends to more than 85 countries....

Chick-fil-A

Equipo de limpieza nocturna Job at Chick-fil-A

 ...Chick-fil-A - Limpieza inmediata durante la noche Posicin de la tripulacin Te apasiona mantener un medio ambiente limpio y seguro? Prosperas en un lugar de trabajo orientado al equipo? nase a Chick-fil-A Schererville como miembro del equipo de limpieza nocturna... 

REVOLVE

TEMP Ecommerce Copywriter Job at REVOLVE

 ...bunch that are motivated by getting the company to the next level. Its our goal to hire high-energy, diverse, bright, creative, and flexible individuals who thrive in a fast-paced work environment. Some of the sweetest perks we offer arent in a typical benefit package...