Call Center Customer Service Representative Job at LHH, Melville, NY

STZzb1hkd2JKWDZ0SGdDRnNpS3Z5Y0VUNUE9PQ==
  • LHH
  • Melville, NY

Job Description

Job Title: Call Center Representative

Are you passionate about providing top-notch customer service and looking for a career in Non-Clinical Healthcare? Our client is on the lookout for a dynamic Call Center Representative to join their team in Melville, NY. In this role, you'll be the first point of contact for patients, helping them schedule appointments and addressing their inquiries with care and professionalism. If you're ready to be part of a supportive and fast-paced environment, this opportunity is for you!

Key Responsibilities:

  • Schedule appointments via inbound and outbound calling software.
  • Provide exceptional customer service by interacting with patients in a supportive manner.
  • Follow provided scripts and use professional terminology during patient interactions.
  • Report appointment scheduling issues and technical problems to management promptly.
  • Efficiently use Cisco Systems/EPIC programs and other resources provided by Call Center management.
  • Adapt quickly to new information and clinic changes.
  • Ensure internal customers receive personalized and prompt attention.

Qualifications:

  • High School Diploma or GED required.
  • 1-5 years of call center, office, or customer service experience.
  • Excellent computer and typing skills.
  • Strong oral, listening, and written communication skills in English; proficiency in Spanish or another second language is a plus.
  • Ability to multitask and exceptional organizational skills.

Compensation: $23-$25 per hour

Benefits: Health, dental, vision insurance; PTO; personal, sick, and holiday leave, and more!

Job Tags

Hourly pay, Work at office, Holiday work,

Similar Jobs

Cascade Contracting & Services, LLC.

Security Guard Job at Cascade Contracting & Services, LLC.

 ...Cascade Contracting & Services is currently looking to hire a Security Guard on a full time, permanent basis. This position must be performed onsite at Joint Base Pearl Harbor Ford Island in Honolulu, HI and requires the ability to obtain and maintain a Public Trust... 

Assurity Transportation Solutions

CDL A Truck Driver Local Home Daily Job at Assurity Transportation Solutions

 ...Call (***) ***-**** or apply now Home Daily position with great pay and home time for...  ...verifiable tractor trailer experience Valid CDL Class A Current DOT Medical card No DIU/...  ...Potential to earn way more...... Driver Referral Bonus Benefits include, medical... 

United Airlines

Engineer - Flight Operations Engineering and Analysis (Remote) Job at United Airlines

 ...next with us. Let's define tomorrow together. Get ready for a career at the leading edge of the airline industry! Our Flight Operations Engineering team works hard to connect people and unite the world safely, reliably and efficiently every single day. From industry... 

Steel Peak Properties

Director Acquisitions Job at Steel Peak Properties

 ...Steel Peak Steel Peak Properties is a rapidly growing real estate investment platform focused on acquiring and operating industrial outdoor storage (IOS) properties across the Western U.S. Our team combines institutional discipline with entrepreneurial execution, targeting... 

Zobility

Environment, Health and Safety Manager (HSE) Job at Zobility

We are seeking an experienced Health, Safety, and Environmental (HSE) Manager to lead and oversee all EHS programs at our Panama City location. This role will drive compliance with OSHA, EPA, ISO 14001, and OHSAS 45001 standards , while cultivating a zero-incident...