Call Center Customer Service Representative Job at LHH, Melville, NY

STZzb1hkd2JKWDZ0SGdDRnNpS3Z5Y0VUNUE9PQ==
  • LHH
  • Melville, NY

Job Description

Job Title: Call Center Representative

Are you passionate about providing top-notch customer service and looking for a career in Non-Clinical Healthcare? Our client is on the lookout for a dynamic Call Center Representative to join their team in Melville, NY. In this role, you'll be the first point of contact for patients, helping them schedule appointments and addressing their inquiries with care and professionalism. If you're ready to be part of a supportive and fast-paced environment, this opportunity is for you!

Key Responsibilities:

  • Schedule appointments via inbound and outbound calling software.
  • Provide exceptional customer service by interacting with patients in a supportive manner.
  • Follow provided scripts and use professional terminology during patient interactions.
  • Report appointment scheduling issues and technical problems to management promptly.
  • Efficiently use Cisco Systems/EPIC programs and other resources provided by Call Center management.
  • Adapt quickly to new information and clinic changes.
  • Ensure internal customers receive personalized and prompt attention.

Qualifications:

  • High School Diploma or GED required.
  • 1-5 years of call center, office, or customer service experience.
  • Excellent computer and typing skills.
  • Strong oral, listening, and written communication skills in English; proficiency in Spanish or another second language is a plus.
  • Ability to multitask and exceptional organizational skills.

Compensation: $23-$25 per hour

Benefits: Health, dental, vision insurance; PTO; personal, sick, and holiday leave, and more!

Job Tags

Hourly pay, Work at office, Holiday work,

Similar Jobs

MBO Partners

Virtual Assistant Job at MBO Partners

~ Part-time Contract engagment 6 months + extensions possible ~ Fully remote (U.S.-based)~1520 hours per week ~ Flexible scheduling, aligned with expense reporting and travel needs Client is seeking a highly organized, detail-oriented Part-Time Virtual Assistant...

Horizon Blue ABA

Flexible RBT — Impactful ABA Therapy (Sign-On Bonus) Job at Horizon Blue ABA

 ...provider for children in New York City is seeking Registered Behavioral Technicians (RBTs) who are dedicated to providing high-quality ABA therapy. This part-time or full-time role offers flexible schedules and potential for growth in a supportive environment. Candidates must... 

Fendi

Visual Merchandising Manager Job at Fendi

The Visual Merchandising Manager at Fendi in Miami will oversee visual merchandising across full-price and outlet locations, ensuring the execution of brand guidelines and store standards. Responsibilities include strategic planning, managing visual strategies, and training... 

F.E. Moran Group of Companies

Senior Designer, Fire Protection Systems Job at F.E. Moran Group of Companies

 ...Senior Designer, Fire Protection Systems Is this you? You look to encounter and conquer new and complex challenges in Fire Protection...  ...businesses offering a full spectrum of HVAC, Mechanical Services, Fire Protection, Special Hazard Systems, Plumbing, Refrigeration... 

Dexian

Bookkeeper Job at Dexian

&##128204; Administrative Bookkeeper | Construction / Real Estate Development &##128205; Charlotte, NC | Fully Onsite Were partnered with a growing family-owned construction & real estate development company looking to hire an Administrative Bookkeeper to support...