Call Center Customer Service Representative Job at LHH, Melville, NY

STZzb1hkd2JKWDZ0SGdDRnNpS3Z5Y0VUNUE9PQ==
  • LHH
  • Melville, NY

Job Description

Job Title: Call Center Representative

Are you passionate about providing top-notch customer service and looking for a career in Non-Clinical Healthcare? Our client is on the lookout for a dynamic Call Center Representative to join their team in Melville, NY. In this role, you'll be the first point of contact for patients, helping them schedule appointments and addressing their inquiries with care and professionalism. If you're ready to be part of a supportive and fast-paced environment, this opportunity is for you!

Key Responsibilities:

  • Schedule appointments via inbound and outbound calling software.
  • Provide exceptional customer service by interacting with patients in a supportive manner.
  • Follow provided scripts and use professional terminology during patient interactions.
  • Report appointment scheduling issues and technical problems to management promptly.
  • Efficiently use Cisco Systems/EPIC programs and other resources provided by Call Center management.
  • Adapt quickly to new information and clinic changes.
  • Ensure internal customers receive personalized and prompt attention.

Qualifications:

  • High School Diploma or GED required.
  • 1-5 years of call center, office, or customer service experience.
  • Excellent computer and typing skills.
  • Strong oral, listening, and written communication skills in English; proficiency in Spanish or another second language is a plus.
  • Ability to multitask and exceptional organizational skills.

Compensation: $23-$25 per hour

Benefits: Health, dental, vision insurance; PTO; personal, sick, and holiday leave, and more!

Job Tags

Hourly pay, Work at office, Holiday work,

Similar Jobs

Yoh, A Day & Zimmermann Company

Senior Research Scientist, Biophysics Job at Yoh, A Day & Zimmermann Company

Yoh is looking for a skilled and driven Senior Research Scientist, Biophysicswith hands-on experience in small molecule drug discovery to join our collaborativeLead Discoveryteam. This is a lab-based role focused on the biophysical and mechanistic characterization of...

Visiting Rehab and Nursing Services

Physical Therapy Assistant - PTA - Part Time Job at Visiting Rehab and Nursing Services

 ...PTA (Physical Therapy Assistant) Holliston, MA *Must have 1 year clinical experience*$37$40 Per Visit | Flexible Schedule | Consistent Schedule Proudly Voted a Top Place to Work by the Boston Globe and USA Today in 2024 because a company that helps people move... 

Eleventy USA, LLC.

Stylist Job at Eleventy USA, LLC.

 ...and thoughtful service. What Youll Do Build authentic relationships with clients and help them create wardrobes that feel personal and effortless. Style both mens and womens collections with confidence and creativity. Share the story behind the product,... 

Crime Scene Resources, Inc

Forensic Evidence Technician Job at Crime Scene Resources, Inc

 ...specimens and supply inventories. Inventory toxicology sample screening supplies, and general supplies used by technicians and forensic toxicologists. Maintain clean glassware, counters, sinks, etc., for all laboratory personnel. Operate the autoclave and dishwashers... 

GreatNeckTools

Mechanical Design Engineer Job at GreatNeckTools

 ...communications. Capture dynamic visuals in both studio and real-world industrial/construction environments. Collaborate Partner with...  ...Pro, or DaVinci Resolve). Strong knowledge of cameras, lighting, and audio equipment. Professional audio recording and...