Job Description

JOB TITLE: Case Manager

REPORTS TO: Clinical Director

LOCATION: On Site Full Time

DESCRIPTION: Case management for substance use treatment program, working closely with the clinical staff to ensure that clients receive appropriate wraparound service in accordance with a client-specific service plan. Assess the functional level and program needs of each client and monitor service delivery.

DESCRIPTION, DUTIES AND RESPONSIBILITY:

• Conduct treatment readiness public health sessions and refer participants to treatment service including substance use disorder treatment, mental health treatment and integrated treatment services.
• Coordinate client ground transportation with independent contractors, from area detoxes and to/from airports to Red Ribbon Recovery.
• Schedule initial meeting with client no more than 24 hours or next business day following client’s arrival at Red Ribbon Recovery for ongoing assessment, treatment planning and monitor compliance with treatment plan, adjusting treatment plan when necessary. 
• Act as advocate and liaison for participants in securing access to community service and supports
• Complete and maintain chart documentation following program standards and timelines 
• Involve family, significant others, and EAPs and other ancillary treatment providers in service provision as and when needed
• Lead psycho-education groups on addiction, recovery and coping skills
• Case management for HIV+ participants, coordinate and communicate with MD’s and other healthcare providers
• Act as liaison with Employee Assistance Programs (EAP), Unions, referrers, and other appropriate departments or agencies
• Other duties as assigned by the Clinical Director, Program Director or by the Executive Director

Minimum Requirements:

High School Diploma or GED and or 2 years’ experience with the target population.

Preferred Requirements:

Bachelor’s degree in human services or related field, and/or one plus years of providing services to the target population. 

Competencies:

• Excellent verbal and written communication skills
• Excellent problem solving skills
• Ability to experience and express empathy
• Ability to be non-judgmental and accepting
• Ability to be flexible and adapt to change
• High level of self-awareness
• Multicultural competency

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