Concierge Job at Marriott, Scottsdale, AZ

SnE4blh0a2JKSG1vR0FHRXNpYWl6Y1lSNEE9PQ==
  • Marriott
  • Scottsdale, AZ

Job Description

**Additional Information** Full Time **Job Number** 25054553 **Job Category** Rooms & Guest Services Operations **Location** The Phoenician a Luxury Collection Resort Scottsdale, 6000 East Camelback Road, Scottsdale, Arizona, United States, 85251VIEW ON MAP ( **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **POSITION SUMMARY** Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Review shift logs/daily memo books and document pertinent information in logbooks. Monitor club lounge for seating availability, service, safety, and well-being of guests. Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None _Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._ The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand - a collection of Europe's most celebrated and iconic properties - serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale - a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Job Tags

Full time, Work experience placement, Remote job, Shift work,

Similar Jobs

ProSearch

Controller Job at ProSearch

 ...Job Title: Controller Location: Onsite in Southern Maine Schedule: Monday through Friday, 40 hours per week (occasional early or late hours may be required) Employment Type: Direct Hire ProSearch is working with a well-established, solid Maine organization... 

k2 Pure Solutions

Sr. Instrument & Electrical Technician Job at k2 Pure Solutions

K2 Pure Solutions, founded in 2010, is a Chlor-Alkali Manufacturer operating inherently safer technology to produce chemicals such as bleach for water disinfection in the surrounding Northern California communities. Bleach is the modern, preferred water treatment chemical...

XCUTIVES Inc.

Sales Lead Job at XCUTIVES Inc.

 ...who have had longevity (5 plus years in a sales role) Locations: Mid West/CT/Dallas/West...  ...growing select existing relationships. Generate demand for Companys portfolio of...  ...past) Preferably should have worked in a leading IT services/consulting firm with experience... 

Creative Cove Inc.

Copywriter Job at Creative Cove Inc.

Our well known retail client is looking for a Copywriter with 1+ years' experience for an immediate long term contract in their Dayton, Ohio office; this role is onsite five days a week and the client is looking for a portfolio with a range of work across print and digital...

Mymdcareers

Endocrinology - Physician Job at Mymdcareers

Well respected multi specialty group in Tampa continues to experience growth and is now looking to add a BE/BC Endocrinologist.Guaranteed base salary with bonus planTop notch benefits with relocation assistanceCall 1:4Outpatient based opportunityFor more information...