Customer Experience Specialist Job at Spoonful of Comfort, Salt Lake City, UT

SUs4cld0a1dKMzJ1RVF5RnRpV296TVk9
  • Spoonful of Comfort
  • Salt Lake City, UT

Job Description

ABOUT US

As seen on  Shark Tank ! Spoonful of Comfort delivers handcrafted soup gift packages that are warm, thoughtful, and delightfully personal—like sending love by the ladle. Inspired by the soup our founder wanted to mail to her mom during a battle with cancer, Spoonful of Comfort is the perfect get-well gift, housewarming surprise, and heartfelt care package.

We are a rapidly growing company based in Salt Lake City, and we believe that providing uplifting, compassionate customer support is just as important—if not more so—than the product itself.

ABOUT YOU

As a  Customer Experience Specialist , you will represent and champion our customers’ needs with warmth, professionalism, and empathy. We’re looking for:

  • Excellent written and phone communication skills – You can connect with customers in a kind, clear, and professional manner.
  • Emotional intelligence – You recognize and respect customers’ emotions, handling their concerns with genuine care.
  • Reliability and consistency – You show up, follow through, and can be counted on to provide exceptional service every day.
  • A love for helping people – You enjoy creating positive interactions and making every customer experience special.
  • A positive attitude – You thrive in a supportive, team-oriented environment and bring an encouraging energy to your work.
  • Technical proficiency – You’re comfortable navigating computer systems and learning new tools to support customer interactions.

ABOUT THE JOB

We have  full-time and part-time seasonal roles available starting at $18/hour . We are hiring multiple candidates to meet scheduling needs, which may include 9-5 shifts or early morning/evening hours . Our office is based in  Salt Lake City, UT .

Your daily tasks will include:

✅ Answering phone calls and responding to emails with warmth and professionalism

✅ Providing helpful information about our products and services

✅ Troubleshooting and resolving customer concerns with patience and care

✅ Maintaining accurate customer records and documenting interactions

✅ Staying up to date with our evolving products and service

QUALIFICATIONS:

✔ Ability to build genuine connections with customers

✔ Strong multitasking and prioritization skills

✔ A positive and professional demeanor

✔ Excellent written and verbal communication skills

✔ Previous experience in customer service, sales, or related fields is a plus, but not necessary

If you have a strong work ethic, an empathetic heart, and a passion for helping others, we’d love to hear from you! Apply today and help us send comfort, one conversation at a time.

Pay: From $18.00 per hour

Benefits:

  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Job Tags

Hourly pay, Seasonal work, Work at office, Flexible hours, Afternoon shift, Early shift,

Similar Jobs

AHSA, A Trio Workforce Solutions Company

Registered Nurse Job at AHSA, A Trio Workforce Solutions Company

 ...relationships and bond you will create with patients and their families. Submission Requirements ~1+ year of strong Chronic Dialysis experience listed in the resume - REQUIRED ~ Must have Charge RN experience in the dialysis setting listed on resume - REQUIRED... 

ACT Professional Solutions

Web Application Developer Job at ACT Professional Solutions

 ...Position Overview : We are seeking a Senior Web Application Developer with AWS Exposure with expertise in Microsoft Full Stack Development...  ...In this role, youll be managing our AWS EC2 environment, designing and developing new features for our web applications, and... 

Randstad USA

Surgical Scheduler Coordinator Job at Randstad USA

Job Description: This is a Temp to Permanent opportunity with a prestigious hospital. You will be supporting surgeons with complex, multispecialty scheduling and you must have the experience and ability to prioritize and make adjustments as schedule changes occur. ...

Signode

Inside Sales Representative - Technical Sales Job at Signode

 ...Benefits begin the month following the hire date. Pay Rate: $25 - $32.00/hourly plus 25% SIP Bonus Summary: The Inside Sales Representative is responsible to develop and service small to mid-sized key accounts. In addition, collaborate with the local... 

Northridge Construction Group, LLC

Construction Coordinator Job at Northridge Construction Group, LLC

 ...with excellence, and looking for likeminded servant-leaders to join our rapidly growing team. Job Summary: The Construction Coordinator will assist with the administration of project safety, quality, schedule, cost control, contracts, subcontractors, suppliers,...