Desktop Support Technician Job at Insight Global, Sugar Land, TX

SnEwcVdkMGJLbjJwSFFLSHNpS295OE1XNHc9PQ==
  • Insight Global
  • Sugar Land, TX

Job Description

JOB DESCRIPTION

A client of Insight Global is seeking a Desktop Support Technician to join their IT operations support team to work on-site in Sugar Land TX. This role will require the employee to be on-site 5x a week and will start as a 6-month contract with possible extensions.

What You Will Do:

  • Deliver Exceptional Technical Support: Provide prompt and effective technical assistance to end users, ensuring their device, software, printer, phone and mobile phone questions and issues are resolved efficiently and satisfactorily.
  • Manage Support Tickets: Actively monitor and manage the ticket queue, addressing support requests from both on-campus and remote users to maintain smooth operations.
  • Support Events and Meetings: Offer comprehensive IT support for conferences and on-campus meetings, ensuring all technical aspects run seamlessly.
  • Laptop Imaging and Deployment: Oversee the imaging and deployment of laptops for new hires, handle break fixes, and manage returns to keep hardware up-to-date and functional.

Minimum Requirements:

  • At least 2 years of experience in IT
  • High School Diploma
  • Familiarity with Windows and MS Office environments
  • Strong analytical and problem solving skills
  • Strong written and verbal communication skills
  • Self-motivated and process oriented

Preferred Requirements:

  • Associate's Degree or Bachelor's Degree in Information Technology or related field
  • CompTIA A+ or similar entry-level certification
  • Exposure to Active Directory or Microsoft Entra ID (formerly Azure AD)
  • Ability to prioritize and manage multiple tasks in a fast-paced environment
  • Customer service experience in a technical support setting

Job Tags

Contract work, Remote job,

Similar Jobs

XRI

Field Technician-Mechanic Job at XRI

XRIs Field Technician is responsible for diagnosing equipment issues, ordering parts, preparing technical reports, and maintaining care of company assets, with a focus on quality and efficiency of all work. This position is based out of Midland, TX. WHAT CAN WE OFFER...

PRIDEROCK CAPITAL MANAGEMENT, LLC

Property Manager Job at PRIDEROCK CAPITAL MANAGEMENT, LLC

Benefits: Competitive salaries and bonus structure Medical, dental, vision and voluntary insurance plans Company match 401k Flex Spending Paid Time Off Essential Duties and Responsibilities Manage all aspects of community. Recruit, hire, train, ...

Cleveland Clinic

Director of Research Computing at Cleveland Clinic Job at Cleveland Clinic

 ...Key responsibilities Cleveland Clinic Research is looking for a seasoned professional to serve as the Director of Research Computing, leading teams to conceptualize, strategize, deploy and support desktop computing, cloud computing, and high-performance computing for... 

Alexander Rose International

Project Manager - Water/Wastewater Construction Job at Alexander Rose International

 ...We are seeking an experienced Project Manager to lead and oversee the successful execution of a newly awarded water and wastewater treatment plant project in Wilmington, NC . This role requires a strong background in managing complex infrastructure projects, with a... 

St. Mary's Medical Center

LPN/LVN - Wound Care (PRN) Job at St. Mary's Medical Center

Overview We are seeking a Wound Care LPN/LVN , internally referred to as our Licensed Practical Nurse (LPN), to join our Wound...  ...more. Shifts Available: Days Employment Type: Per Diem (PRN) Hours: 8-hour shift Location : St. Marys Medical Center,...