General Manager - Car Wash Job at WashU Carwash, Plainfield, IL

SWFFdldkb1NKSDZ1RUFlR3N5T2p4OHdYNHc9PQ==
  • WashU Carwash
  • Plainfield, IL

Job Description

Our mission is to be our communities' preferred car wash brand by obsessively pursuing excellence in all things. That pursuit of excellence starts with the people with hire. As a general manager of a car wash, your primary responsibility is to deliver an exceptional customer experience to establish your site as the top choice locally. You will oversee the hiring, employee development, sales, and all manner of problem solving. Additionally, you will have full P&L responsibility. Understanding the financials enables you to make better decisions that lead to your success and the success of WashU!

Operations Management:

-Supervise and coordinate daily car wash operations, including scheduling, staffing, and workflow management.

-Ensure that the facility is properly maintained, clean, and aesthetically pleasing.

-Communicate effectively with our maintenance team to minimize downtime and ensure optimal performance.

-Identify best practices and contribute to the development of standard processes.

-Monitor the quality of services provided to ensure customer satisfaction and address any issues that arise promptly.

Financial Management:

-Assist in the development of annual budgets, including revenue targets, operating expenses, and capital expenditures.

-Monitor financial performance regularly, analyze financial reports, and take appropriate actions to achieve profitability goals.

-Implement cost control measures to optimize operational efficiency and reduce expenses.

-Engage the community to identify opportunities for revenue growth and implement strategies to increase sales and customer retention. (i.e., local partnerships, fundraisers, fleet accounts, etc.).

-Maintain accurate records of financial transactions, inventory, and sales data.

Staff Management and Training:

-Recruit, hire, train, and supervise car wash staff.

-Provide ongoing coaching, performance evaluations, and feedback to ensure a high level of employee productivity and engagement. Hold the team accountable for achieving our high standards.

-Develop and implement training programs to enhance employee skills, customer service, and safety practices.

-Foster a positive work environment, promote teamwork, and resolve any staff conflicts or issues that may arise.

Customer Service:

-Establish and maintain a customer-focused culture by adhering to our service standards and ensuring their implementation.

-Handle customer inquiries, concerns, and complaints in a professional and timely manner.

-Implement strategies to enhance the customer experience and build customer loyalty.

-Solicit feedback from customers. Generate positive reviews to enhance our reputation locally.

Compliance and Safety:

-Ensure compliance with all applicable local, state, and federal regulations governing car wash operations, including environmental, health, and safety standards.

-Develop and enforce safety protocols to minimize risks to employees, customers, and the facility.

-Stay updated on industry trends, best practices, and new technologies related to car wash operations.

Marketing and Business Development:

-Collaborate with the marketing team to implement advertising campaigns, social media initiatives, and other promotional activities.

-Identify opportunities for partnerships or collaborations.

-Monitor competitor activities and market trends to identify areas for improvement or new business opportunities.

Join our growing WashU Team today!

Job Tags

Full time, Local area,

Similar Jobs

StatRad

Administrative Assistant Job at StatRad

 ...organizational support to the radiologists and clients. Must be computer literate in multiple disciplines and able to learn proprietary...  ...recognition of employees career progress, ranging from entry level to experts in their field, and talent mobility. It reflects the... 

Sierra Digital Inc

Oracle Developer Job at Sierra Digital Inc

Oracle Developer W2 role Bloomfield Hills, MI Strong SQL and PLSQL knowledge Technical knowledge and three years of experience in the SQL Loader, workflow, BI Publisher, XML, and Unix shell scripting. Oracle Apex development experience

Maid Sailors Cleaning Service

Professional Home Cleaner (Miami, FL) Job at Maid Sailors Cleaning Service

 ...We are looking for an individual with at least 2 years of professional residential cleaning experience to join our team as an Independent Contractor: Professional Home Cleaner . Job Responsibilities: Provide general cleaning services in the apartments of our clients... 

Hydrogen Group

Corporate Lawyer Job at Hydrogen Group

 ...Tampa. The ideal candidate will have 35 years of experience in corporate law, with a strong background in M&A, private equity, venture capital , and general corporate transactional matters including advising businesses throughout all stages of their lifecyclefrom... 

SomeraRoad Inc.

Associate, Marketing & Communications Job at SomeraRoad Inc.

 ...core, SomeraRoad aims to navigate complex structures, identify market dislocations, craft an asymmetric risk profile, and align its interest...  ...of product types (office, industrial, multifamily, retail, hotel, aviation infrastructure) in 50+USgeographies, and it has transacted...