Position: TDR Field Technician
Location: Boston, MA (must be able to travel site to site)
Duration: About 8 Months
As a TDR Field Technician, you will be responsible for working on-site with your field support team to upgrade our clients’ IT Infrastructure in preparation for their Epic system Go-Live. The Field Support teams will be responsible for: PC & Printer refreshes, Environment Device Mapping, Running Epic Application Test Scripts, Interacting with Clinical & IT staff, and Troubleshooting Ad-hoc IT support issues.
For the duration of the project, you will report up to Medasource Project Managers, Team Leads and our Clients Leadership team.
Minimum Qualifications:
• 4+ years of IT Desktop support or Field Technician experience
• Ability to provide outstanding customer service in a fast-paced healthcare environment
• Experience with PC set up or relocation, PC refreshes, or deploying new IT equipment - all facests of desktop deployment
• Knowledge of Windows operating systems and standard networking protocols (including TCP/IP and Ethernet)
• Must have reliable transportation and be able to travel to hospitals, clinics, and outpatient facilities in greater Boston area (mileage expenses will be reimbursed)
• Must be flexible to work overtime hours as needed throughout projects
• Prior Epic/EMR or Healthcare experience is preferred
Responsibilities:
• Provide excellent on-site customer service and support to all end-users
• Work closely with project management and Epic application teams to understand Field Service support needs - complete desktop deployment
• Travel to site-specific hospitals and clinics to support the device mapping, hardware refresh, and Epic “TDR” script testing to ensure correct application installation
• Troubleshoot and support clinical, business, and IT staff on Ad-Hoc basis
Schedule:
• Expected work schedule is Monday-Friday 8-5. 45 hour work weeks
• Candidates will need to be flexible around weekend hours.
• Travel will be necessary to support hospitals and clinics in the Greater Boston Area
...and dignity to others. What Youll Do: Visit patients at home or in residential settings to offer companionship and support... ...What Youll Gain: Insight into the hospice philosophy of care Personal fulfillment through meaningful interactions A chance...
...Job Title: Patient Care AssociateLocation: New York, NY 10019Contract Duration: 9 WeeksShift: 5x7.50 (37.50 hours)EVENING SHIFT - 3 PM- 11:15PMREQUIRED TO FLOAT TO ALL MED SURG UNITSKnowledge, Skills, and AbilitiesStrong interpersonal and communication skills.Ability...
...can trust. For more information, visit The Opportunity Were looking for an energetic, curious, and driven Business Development Representative (BDR) to help us grow our customer base and fuel our go-to-market engine. Youll be the first point of contact for potential...
About the Role As a CBRE Data Center Installer, you the installation of network cabling and infrastructure within a data center environment. We are looking for a highly energetic, result oriented, passionate, and hands-on team members with a desire to join a growing...
...within their communities. The Role: As a Daily Living Support, you will provide care to... ...support within the clients' personal home and surrounding community. Safely transporting... ...In this position, you must have: Valid drivers license and reliable transportation, as...