Position: TDR Field Technician
Location: Boston, MA (must be able to travel site to site)
Duration: About 8 Months
As a TDR Field Technician, you will be responsible for working on-site with your field support team to upgrade our clients’ IT Infrastructure in preparation for their Epic system Go-Live. The Field Support teams will be responsible for: PC & Printer refreshes, Environment Device Mapping, Running Epic Application Test Scripts, Interacting with Clinical & IT staff, and Troubleshooting Ad-hoc IT support issues.
For the duration of the project, you will report up to Medasource Project Managers, Team Leads and our Clients Leadership team.
Minimum Qualifications:
• 4+ years of IT Desktop support or Field Technician experience
• Ability to provide outstanding customer service in a fast-paced healthcare environment
• Experience with PC set up or relocation, PC refreshes, or deploying new IT equipment - all facests of desktop deployment
• Knowledge of Windows operating systems and standard networking protocols (including TCP/IP and Ethernet)
• Must have reliable transportation and be able to travel to hospitals, clinics, and outpatient facilities in greater Boston area (mileage expenses will be reimbursed)
• Must be flexible to work overtime hours as needed throughout projects
• Prior Epic/EMR or Healthcare experience is preferred
Responsibilities:
• Provide excellent on-site customer service and support to all end-users
• Work closely with project management and Epic application teams to understand Field Service support needs - complete desktop deployment
• Travel to site-specific hospitals and clinics to support the device mapping, hardware refresh, and Epic “TDR” script testing to ensure correct application installation
• Troubleshoot and support clinical, business, and IT staff on Ad-Hoc basis
Schedule:
• Expected work schedule is Monday-Friday 8-5. 45 hour work weeks
• Candidates will need to be flexible around weekend hours.
• Travel will be necessary to support hospitals and clinics in the Greater Boston Area
...individuals to the team to help us continue to grow! Responsibilities Craft persuasive copy for paid social media advertisements, email campaigns, and website/funnel content for NRE and multiple subsidiaries. Monitor, edit, and optimize email drip campaigns...
...Description The Director of Nursing at CLEARFORK ACADEMY is responsible for the daily medical operations of all residential treatment... ...retention and training of nursing and support staff. Familiar with COVID-19 procedures and guidelines as well as infection control...
About the Company We are a leading Menswear brand dedicated to creating high-quality garments that reflect our commitment to craftsmanship and sustainability. Our mission is to empower individuals through fashion while fostering a culture of inclusivity and creativity...
REQUIREMENTS Be an effective communicator, even in the most challenging of situations Care about the safety and wellbeing of others, both within and outside a jail setting Respect all individuals regardless of background or socio-economic status Embrace the...
...Environmental, Health & Safety (EHS) Manager Data Center Construction Sterling / Parker, Colorado $45.00$50.00/hour | 40 hours/week | Temp-to-Hire Opportunity Project in Early Construction Phase SAVI EHS is seeking an experienced Environmental, Health, and...