IT Deployment Technician Job at Medasource, Boston, MA

SUtndlh0Z1dLbnFpR1FTTXNDT296c0FWNFE9PQ==
  • Medasource
  • Boston, MA

Job Description

Position: TDR Field Technician

Location: Boston, MA (must be able to travel site to site)

Duration: About 8 Months

As a TDR Field Technician, you will be responsible for working on-site with your field support team to upgrade our clients’ IT Infrastructure in preparation for their Epic system Go-Live. The Field Support teams will be responsible for: PC & Printer refreshes, Environment Device Mapping, Running Epic Application Test Scripts, Interacting with Clinical & IT staff, and Troubleshooting Ad-hoc IT support issues.

For the duration of the project, you will report up to Medasource Project Managers, Team Leads and our Clients Leadership team.

Minimum Qualifications:

• 4+ years of IT Desktop support or Field Technician experience

• Ability to provide outstanding customer service in a fast-paced healthcare environment

• Experience with PC set up or relocation, PC refreshes, or deploying new IT equipment - all facests of desktop deployment

• Knowledge of Windows operating systems and standard networking protocols (including TCP/IP and Ethernet)

• Must have reliable transportation and be able to travel to hospitals, clinics, and outpatient facilities in greater Boston area (mileage expenses will be reimbursed)

• Must be flexible to work overtime hours as needed throughout projects

• Prior Epic/EMR or Healthcare experience is preferred

Responsibilities:

• Provide excellent on-site customer service and support to all end-users

• Work closely with project management and Epic application teams to understand Field Service support needs - complete desktop deployment

• Travel to site-specific hospitals and clinics to support the device mapping, hardware refresh, and Epic “TDR” script testing to ensure correct application installation

• Troubleshoot and support clinical, business, and IT staff on Ad-Hoc basis

Schedule:

• Expected work schedule is Monday-Friday 8-5. 45 hour work weeks

• Candidates will need to be flexible around weekend hours.

• Travel will be necessary to support hospitals and clinics in the Greater Boston Area

Job Tags

Relocation, Flexible hours, Weekend work, Monday to Friday,

Similar Jobs

The BAM Companies

Videographer/Editor Job at The BAM Companies

 ...fully in-person at our headquarters in Carmel, Indiana. Job Summary: We are seeking a talented and detail-oriented Videographer/Editor to join our creative team. The ideal candidate will have a strong background in video production, with proficiency in Adobe After... 

Meherrin Agricultural and Chemical Company

Business Analyst Job at Meherrin Agricultural and Chemical Company

This position is based at our Meherrin office in Raleigh, NC. Position Summary The primary function of this role is to support sales by providing accurate reporting, daily dashboard updates, inventory analysis, customer insights, and budget development. Key ...

Leprino

DOD SkillBridge Program - Maintenance Technician Program (Active-Duty Service Members only!) Job at Leprino

Start Your Civilian Career with a Global Leader in Dairy Manufacturing Locations: Greeley, CO Lemoore, CA Fort Morgan, CO Allendale, MI Leprino is offering transitioning service members the opportunity to gain hands-on experience in industrial maintenance...

Guthrie

Care Companion II - Nursing Unit PRN - Full Time Job at Guthrie

Position Summary: Provides general observational support for assigned patient care area. Works with other members of the patient care team to deliver care to patients in age groups including children, adolescents, adults, and geriatrics based on unit population. Education... 

Ochsner LSU Health

Nocturnist Physician - Hospitalist - Full-Time Academic Job at Ochsner LSU Health

 ...Ochsner LSU Health Shreveport and LSU Health Sciences Center - Shreveport seek applicants for an Academic Nocturnist/Hospitalist in the Department of Medicine. Ochsner LSU Health Shreveport and LSU Health Sciences Center - Shreveport seek applicants for an Academic...