Position: TDR Field Technician
Location: Boston, MA (must be able to travel site to site)
Duration: About 8 Months
As a TDR Field Technician, you will be responsible for working on-site with your field support team to upgrade our clients’ IT Infrastructure in preparation for their Epic system Go-Live. The Field Support teams will be responsible for: PC & Printer refreshes, Environment Device Mapping, Running Epic Application Test Scripts, Interacting with Clinical & IT staff, and Troubleshooting Ad-hoc IT support issues.
For the duration of the project, you will report up to Medasource Project Managers, Team Leads and our Clients Leadership team.
Minimum Qualifications:
• 4+ years of IT Desktop support or Field Technician experience
• Ability to provide outstanding customer service in a fast-paced healthcare environment
• Experience with PC set up or relocation, PC refreshes, or deploying new IT equipment - all facests of desktop deployment
• Knowledge of Windows operating systems and standard networking protocols (including TCP/IP and Ethernet)
• Must have reliable transportation and be able to travel to hospitals, clinics, and outpatient facilities in greater Boston area (mileage expenses will be reimbursed)
• Must be flexible to work overtime hours as needed throughout projects
• Prior Epic/EMR or Healthcare experience is preferred
Responsibilities:
• Provide excellent on-site customer service and support to all end-users
• Work closely with project management and Epic application teams to understand Field Service support needs - complete desktop deployment
• Travel to site-specific hospitals and clinics to support the device mapping, hardware refresh, and Epic “TDR” script testing to ensure correct application installation
• Troubleshoot and support clinical, business, and IT staff on Ad-Hoc basis
Schedule:
• Expected work schedule is Monday-Friday 8-5. 45 hour work weeks
• Candidates will need to be flexible around weekend hours.
• Travel will be necessary to support hospitals and clinics in the Greater Boston Area
Dietary Server Make a Difference in the Lives of Seniors! Pomeroy Living, a state-of-the-art assisted living community, is seeking compassionate and dedicated Dietary Aides to join our team. Responsibilities: Assist in the preparation of meals, as assigned by...
...we strive to ELEVATE employees to be their best at work and home. Join us on our mission to create a moresustainable future... ...Innovation. ELEVATE Employees. Apply to join our team today! Class A CDL Driver Longview, WA Hourly / Full-Time / 2nd Shift About the...
...Job Details Working Title : Lottery Sales Representative Job Class: Lottery Sales Representative Agency: Minnesota State Lottery Job ID: 91337 Who May Apply: Open to all qualified job seekers Date Posted: 01/10/2026 Closing Date...
...Social Media Manager responsible for developing and executing a multi-platform social media strategy for a Gen Zfocused, multi-disciplinary real... ...design is a plus but not required. This role will work closely with agents, corporate leadership, and the marketing...
...Job description: As a Community Manager, you will be responsible for the daily operations of the property. You will represent our company... ...logs Motivate team Manage contractors that have been engaged for services Ensure observance of safety regulations Conduct...