IT Deployment Technician Job at Medasource, Boston, MA

SUtndlh0Z1dLbnFpR1FTTXNDT296c0FWNFE9PQ==
  • Medasource
  • Boston, MA

Job Description

Position: TDR Field Technician

Location: Boston, MA (must be able to travel site to site)

Duration: About 8 Months

As a TDR Field Technician, you will be responsible for working on-site with your field support team to upgrade our clients’ IT Infrastructure in preparation for their Epic system Go-Live. The Field Support teams will be responsible for: PC & Printer refreshes, Environment Device Mapping, Running Epic Application Test Scripts, Interacting with Clinical & IT staff, and Troubleshooting Ad-hoc IT support issues.

For the duration of the project, you will report up to Medasource Project Managers, Team Leads and our Clients Leadership team.

Minimum Qualifications:

• 4+ years of IT Desktop support or Field Technician experience

• Ability to provide outstanding customer service in a fast-paced healthcare environment

• Experience with PC set up or relocation, PC refreshes, or deploying new IT equipment - all facests of desktop deployment

• Knowledge of Windows operating systems and standard networking protocols (including TCP/IP and Ethernet)

• Must have reliable transportation and be able to travel to hospitals, clinics, and outpatient facilities in greater Boston area (mileage expenses will be reimbursed)

• Must be flexible to work overtime hours as needed throughout projects

• Prior Epic/EMR or Healthcare experience is preferred

Responsibilities:

• Provide excellent on-site customer service and support to all end-users

• Work closely with project management and Epic application teams to understand Field Service support needs - complete desktop deployment

• Travel to site-specific hospitals and clinics to support the device mapping, hardware refresh, and Epic “TDR” script testing to ensure correct application installation

• Troubleshoot and support clinical, business, and IT staff on Ad-Hoc basis

Schedule:

• Expected work schedule is Monday-Friday 8-5. 45 hour work weeks

• Candidates will need to be flexible around weekend hours.

• Travel will be necessary to support hospitals and clinics in the Greater Boston Area

Job Tags

Relocation, Flexible hours, Weekend work, Monday to Friday,

Similar Jobs

Taurus Industrial Group, LLC

Bolting Technician Job at Taurus Industrial Group, LLC

 ...Experience: Minimum 35 years in industrial services, mechanical maintenance, or specialty field service roles (power plants, refineries, petrochemical, or heavy industry preferred). Certifications/Training: NCCER, OSHA, or equivalent field qualifications (preferred... 

Crist|Kolder Associates

Research Analyst Internship Job at Crist|Kolder Associates

 ...Locker, PayPal, General Electric, Kohler, Intel, Medtronic, Macys, Fiserv, Caterpillar, Five Below, Shutterfly, Spanx, and UPS. Research Analyst Internship Position: During the 12-week in-person internship with the Firm, the Research Analysts primary focus will... 

Medworks Surgical Inc.

Recruiter and Onboarding Specialist Job at Medworks Surgical Inc.

 ...About the Role Join Medworks as we grow! Were looking for a Recruiter / Onboarding Specialist to drive hiring and onboarding initiatives...  ...& Work Environment Full-time, MondayFriday schedule. Remote role with flexibility; must live near an airport with direct flights... 

Ventures Unlimited Inc

Mendix Developer Job at Ventures Unlimited Inc

Job Description Must Have Technical/Functional Skills: Minimum 8 years of professional Mendix development experience Hands-on development experience in Mendix Low-Code Platform for building enterprise-grade applications. Mendix Advanced Certification Proven...

Keystone Group

Project Engineer Job at Keystone Group

Were looking for a driven Project Engineer to support our Project Managers and Superintendents in delivering high-quality construction projects on time, on budget, and on schedule . This role is a key connector between the field, design team, and ownershipideal for...