IT Deployment Technician Job at Medasource, Boston, MA

SUtndlh0Z1dLbnFpR1FTTXNDT296c0FWNFE9PQ==
  • Medasource
  • Boston, MA

Job Description

Position: TDR Field Technician

Location: Boston, MA (must be able to travel site to site)

Duration: About 8 Months

As a TDR Field Technician, you will be responsible for working on-site with your field support team to upgrade our clients’ IT Infrastructure in preparation for their Epic system Go-Live. The Field Support teams will be responsible for: PC & Printer refreshes, Environment Device Mapping, Running Epic Application Test Scripts, Interacting with Clinical & IT staff, and Troubleshooting Ad-hoc IT support issues.

For the duration of the project, you will report up to Medasource Project Managers, Team Leads and our Clients Leadership team.

Minimum Qualifications:

• 4+ years of IT Desktop support or Field Technician experience

• Ability to provide outstanding customer service in a fast-paced healthcare environment

• Experience with PC set up or relocation, PC refreshes, or deploying new IT equipment - all facests of desktop deployment

• Knowledge of Windows operating systems and standard networking protocols (including TCP/IP and Ethernet)

• Must have reliable transportation and be able to travel to hospitals, clinics, and outpatient facilities in greater Boston area (mileage expenses will be reimbursed)

• Must be flexible to work overtime hours as needed throughout projects

• Prior Epic/EMR or Healthcare experience is preferred

Responsibilities:

• Provide excellent on-site customer service and support to all end-users

• Work closely with project management and Epic application teams to understand Field Service support needs - complete desktop deployment

• Travel to site-specific hospitals and clinics to support the device mapping, hardware refresh, and Epic “TDR” script testing to ensure correct application installation

• Troubleshoot and support clinical, business, and IT staff on Ad-Hoc basis

Schedule:

• Expected work schedule is Monday-Friday 8-5. 45 hour work weeks

• Candidates will need to be flexible around weekend hours.

• Travel will be necessary to support hospitals and clinics in the Greater Boston Area

Job Tags

Relocation, Flexible hours, Weekend work, Monday to Friday,

Similar Jobs

Tier4 Group

Senior Help Desk Analyst 4790 Job at Tier4 Group

 ...solver looking to take your IT career to the next level? Our client is seeking a highly skilled...  ...Senior) to join a dynamic IT team. This is not an entry-level role were looking for someone with advanced experience in enterprise or military IT environments, strong... 

Tango Entertainment Inc

Finance & Business Affairs - Director Level - Film Production & Financing Company Job at Tango Entertainment Inc

ABOUT TANGO Tango is an independent film financier and producer founded in 2017 and based in Culver City, Los Angeles. We produce and finance bold, filmmaker-driven movies with a distinct creative vision. Recent titles include Together , Sorry Baby , Weird: The Al...

Stenz

Construction Project Manager Job at Stenz

 ...within industry and company standards. Coordinate the efforts of all project participants; owner, architects, consultants, subcontractors and tradesmen. Monitor / control construction through collaboration with project superintendents to ensure projects are built to... 

Blue Signal Search

Precision CNC Machinist Job at Blue Signal Search

Precision CNC Machinist Location: On-site near Chicago, IL and Rockford, IL Industry: Aerospace & Advanced Manufacturing Employment Type: Full-Time (Direct Hire) Compensation: $28.00$35.00 per hour + 10% 2nd Shift Premium for evening schedule Benefits...

Marshall's Specialty Services (HVAC)

Lead Fiberglass Insulation Installer Job at Marshall's Specialty Services (HVAC)

 ...Job Title: Lead Fiberglass Insulation Installer Consider coming on board as an Insulation Installer at Marshalls Specialty Services . Were a well-respected HVAC company serving Lane County, OR since 1948. Marshalls cares about their customers, employees, and...