Position: TDR Field Technician
Location: Boston, MA (must be able to travel site to site)
Duration: About 8 Months
As a TDR Field Technician, you will be responsible for working on-site with your field support team to upgrade our clients’ IT Infrastructure in preparation for their Epic system Go-Live. The Field Support teams will be responsible for: PC & Printer refreshes, Environment Device Mapping, Running Epic Application Test Scripts, Interacting with Clinical & IT staff, and Troubleshooting Ad-hoc IT support issues.
For the duration of the project, you will report up to Medasource Project Managers, Team Leads and our Clients Leadership team.
Minimum Qualifications:
• 4+ years of IT Desktop support or Field Technician experience
• Ability to provide outstanding customer service in a fast-paced healthcare environment
• Experience with PC set up or relocation, PC refreshes, or deploying new IT equipment - all facests of desktop deployment
• Knowledge of Windows operating systems and standard networking protocols (including TCP/IP and Ethernet)
• Must have reliable transportation and be able to travel to hospitals, clinics, and outpatient facilities in greater Boston area (mileage expenses will be reimbursed)
• Must be flexible to work overtime hours as needed throughout projects
• Prior Epic/EMR or Healthcare experience is preferred
Responsibilities:
• Provide excellent on-site customer service and support to all end-users
• Work closely with project management and Epic application teams to understand Field Service support needs - complete desktop deployment
• Travel to site-specific hospitals and clinics to support the device mapping, hardware refresh, and Epic “TDR” script testing to ensure correct application installation
• Troubleshoot and support clinical, business, and IT staff on Ad-Hoc basis
Schedule:
• Expected work schedule is Monday-Friday 8-5. 45 hour work weeks
• Candidates will need to be flexible around weekend hours.
• Travel will be necessary to support hospitals and clinics in the Greater Boston Area
At Tutor Me Education, we are revolutionizing the way students learn, and we're seeking passionate teachers and tutors with special education... ...$25 and $35 Ideal Candidate: Fluent in both English and Spanish to support communication and instruction. Strong background...
Help Deliver the Kalahari Experience At Kalahari Resorts & Conventions, we dont just create vacationswe craft unforgettable experiences. Home to Americas Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment...
...Mechanical / HVAC Engineer Description Perigon is accepting resumes for a Mechanical/HVAC Engineer for a career in a consulting engineering environment working with industrial clients. The ideal candidate will have consulting experience in the design of industrial...
...Backyard, is a fully turnkey, premium accessory dwelling unit (ADU) designed for homeowners and real estate developers. As we expand our offerings and scale our in-house development initiatives, were at a pivotal moment, redefining homeownership through high-quality,...
About the Company: This prominent law firm, with offices in New Jersey, New York, Maryland, Delaware, Texas, and Florida, offers a wide range of legal services across over 35 practice areas, including construction services, employment, health care, and intellectual ...