IT Deployment Technician Job at Medasource, Boston, MA

SUtndlh0Z1dLbnFpR1FTTXNDT296c0FWNFE9PQ==
  • Medasource
  • Boston, MA

Job Description

Position: TDR Field Technician

Location: Boston, MA (must be able to travel site to site)

Duration: About 8 Months

As a TDR Field Technician, you will be responsible for working on-site with your field support team to upgrade our clients’ IT Infrastructure in preparation for their Epic system Go-Live. The Field Support teams will be responsible for: PC & Printer refreshes, Environment Device Mapping, Running Epic Application Test Scripts, Interacting with Clinical & IT staff, and Troubleshooting Ad-hoc IT support issues.

For the duration of the project, you will report up to Medasource Project Managers, Team Leads and our Clients Leadership team.

Minimum Qualifications:

• 4+ years of IT Desktop support or Field Technician experience

• Ability to provide outstanding customer service in a fast-paced healthcare environment

• Experience with PC set up or relocation, PC refreshes, or deploying new IT equipment - all facests of desktop deployment

• Knowledge of Windows operating systems and standard networking protocols (including TCP/IP and Ethernet)

• Must have reliable transportation and be able to travel to hospitals, clinics, and outpatient facilities in greater Boston area (mileage expenses will be reimbursed)

• Must be flexible to work overtime hours as needed throughout projects

• Prior Epic/EMR or Healthcare experience is preferred

Responsibilities:

• Provide excellent on-site customer service and support to all end-users

• Work closely with project management and Epic application teams to understand Field Service support needs - complete desktop deployment

• Travel to site-specific hospitals and clinics to support the device mapping, hardware refresh, and Epic “TDR” script testing to ensure correct application installation

• Troubleshoot and support clinical, business, and IT staff on Ad-Hoc basis

Schedule:

• Expected work schedule is Monday-Friday 8-5. 45 hour work weeks

• Candidates will need to be flexible around weekend hours.

• Travel will be necessary to support hospitals and clinics in the Greater Boston Area

Job Tags

Relocation, Flexible hours, Weekend work, Monday to Friday,

Similar Jobs

China Everbright Environment Group Limited

Environmental Engineer Job at China Everbright Environment Group Limited

 ...international business training and promoting the implementation of international skills activities.7. Responsible for collecting policy information on industry development, compiling industry research reports on international business markets, and providing decision-... 

Elvis Eckardt Recruitment

Production Operator (Pharmaceuticals - Solid Dosage) Job at Elvis Eckardt Recruitment

 ...Job Specification Production Operator (Pharmaceuticals Solid Dosage) Location: Cranbury, New Jersey Shift: Second Shift (3:...  ...: ~ Second Shift only (3:00 PM 11:30 PM) Application Process: Please submit your resume and a cover letter detailing your... 

Numeric Technologies

SAP MM/PP Consultant Job at Numeric Technologies

Need a strong MM/PP Consultant with 15 years of experience. Need experience working in Semiconductor Industry.

GHR Healthcare

Microsoft System Administrator Job at GHR Healthcare

 ...Hospital is seeking a highly skilled and proactive Messaging & Collaboration Systems Administrator to support and optimize our Enterprise Communication and Collaboration platforms. This role spans both on-premises and cloud environments, including Exchange Hybrid SE,... 

International Spine, Pain & Performance Center

Pain Medicine Physician Job at International Spine, Pain & Performance Center

 ...Centeris currentlyseeking an Interventional Pain Medicine Physician! The International Spine, Pain & Performance Center is amedical...  ...candidate will perform new patient, follow-up, procedure and telemedicine visits. Supervision of physician assistants or nurse...