Position: TDR Field Technician
Location: Boston, MA (must be able to travel site to site)
Duration: About 8 Months
As a TDR Field Technician, you will be responsible for working on-site with your field support team to upgrade our clients’ IT Infrastructure in preparation for their Epic system Go-Live. The Field Support teams will be responsible for: PC & Printer refreshes, Environment Device Mapping, Running Epic Application Test Scripts, Interacting with Clinical & IT staff, and Troubleshooting Ad-hoc IT support issues.
For the duration of the project, you will report up to Medasource Project Managers, Team Leads and our Clients Leadership team.
Minimum Qualifications:
• 4+ years of IT Desktop support or Field Technician experience
• Ability to provide outstanding customer service in a fast-paced healthcare environment
• Experience with PC set up or relocation, PC refreshes, or deploying new IT equipment - all facests of desktop deployment
• Knowledge of Windows operating systems and standard networking protocols (including TCP/IP and Ethernet)
• Must have reliable transportation and be able to travel to hospitals, clinics, and outpatient facilities in greater Boston area (mileage expenses will be reimbursed)
• Must be flexible to work overtime hours as needed throughout projects
• Prior Epic/EMR or Healthcare experience is preferred
Responsibilities:
• Provide excellent on-site customer service and support to all end-users
• Work closely with project management and Epic application teams to understand Field Service support needs - complete desktop deployment
• Travel to site-specific hospitals and clinics to support the device mapping, hardware refresh, and Epic “TDR” script testing to ensure correct application installation
• Troubleshoot and support clinical, business, and IT staff on Ad-Hoc basis
Schedule:
• Expected work schedule is Monday-Friday 8-5. 45 hour work weeks
• Candidates will need to be flexible around weekend hours.
• Travel will be necessary to support hospitals and clinics in the Greater Boston Area
Job Title: Overnight Dishwasher & Store Support Schedule: Hours: 11:00 PM 6:00 AM Days: Monday through Saturday Must be 18 years of age or older Job Summary: We are looking for a reliable and hardworking individual to join our overnight team. This position...
...Demolition Contract Safety Advisor Rancho Cucamonga, CA The individual in this position is responsible for the coordination and supervision of the Clients/Project Health and Safety Programs and Policies.The safety professional will work directly for the general...
Company Description At Texas James Plumbing, a family-owned business, we prioritize trust, transparency, and lasting relationships with both our employees and customers. We are committed to providing reliable, personalized service with flexibility and prompt responses...
...ambitious, and hard-working. Benefits ~ We offer many great benefits, including free early access to your pay through Homebase. Responsibilities Prepare and administer meals Consistently supervise children during various activities...
...Chicago's Southland, Indiana, and Wisconsin, we're looking for CDL drivers to keep our stores fresh and fully stocked through the holidays... ...company policies while driving on public roads. Assist in training new drivers if required, sharing knowledge of route driving and...