Position: TDR Field Technician
Location: Boston, MA (must be able to travel site to site)
Duration: About 8 Months
As a TDR Field Technician, you will be responsible for working on-site with your field support team to upgrade our clients’ IT Infrastructure in preparation for their Epic system Go-Live. The Field Support teams will be responsible for: PC & Printer refreshes, Environment Device Mapping, Running Epic Application Test Scripts, Interacting with Clinical & IT staff, and Troubleshooting Ad-hoc IT support issues.
For the duration of the project, you will report up to Medasource Project Managers, Team Leads and our Clients Leadership team.
Minimum Qualifications:
• 4+ years of IT Desktop support or Field Technician experience
• Ability to provide outstanding customer service in a fast-paced healthcare environment
• Experience with PC set up or relocation, PC refreshes, or deploying new IT equipment - all facests of desktop deployment
• Knowledge of Windows operating systems and standard networking protocols (including TCP/IP and Ethernet)
• Must have reliable transportation and be able to travel to hospitals, clinics, and outpatient facilities in greater Boston area (mileage expenses will be reimbursed)
• Must be flexible to work overtime hours as needed throughout projects
• Prior Epic/EMR or Healthcare experience is preferred
Responsibilities:
• Provide excellent on-site customer service and support to all end-users
• Work closely with project management and Epic application teams to understand Field Service support needs - complete desktop deployment
• Travel to site-specific hospitals and clinics to support the device mapping, hardware refresh, and Epic “TDR” script testing to ensure correct application installation
• Troubleshoot and support clinical, business, and IT staff on Ad-Hoc basis
Schedule:
• Expected work schedule is Monday-Friday 8-5. 45 hour work weeks
• Candidates will need to be flexible around weekend hours.
• Travel will be necessary to support hospitals and clinics in the Greater Boston Area
...Job Title: AutoCAD Designer The AutoCAD Designer will be responsible for creating detailed module drawings of building area layouts, including material handling equipment, work areas, and material handling components. This role focuses on the design of grocery store...
...0 PM ) Opportunity to work with a well-established organization Responsibilities: Greet and check-in/out patients at the front desk Answer inbound telephone calls and route appropriately Maintain accurate records while ensuring patient confidentiality...
Job Title: Project Engineer Company Location: Dallas, TX 75238, USA Roles and Responsibilities: As a Project Engineer, you will play a pivotal role in driving excellence within our team. Your responsibilities will include: Lead and mentor a diverse team...
...January hire for an Assistant Project Manager to work on local DC government and institutional projects throughout the district This a... ...Construction experience working for a commercial construction general contractor as a Project Engineer or APM. ~ Commercial Construction...
...Job Title: Insurance Follow-Up Representative Industry: Healthcare Location: Columbia, SC Pay: $17-$21 / hour Benefits:... ...vision, and 401(k). About Our Client: Addison Group is working with a growing healthcare organization to find an Insurance Follow...