Position: TDR Field Technician
Location: Boston, MA (must be able to travel site to site)
Duration: About 8 Months
As a TDR Field Technician, you will be responsible for working on-site with your field support team to upgrade our clients’ IT Infrastructure in preparation for their Epic system Go-Live. The Field Support teams will be responsible for: PC & Printer refreshes, Environment Device Mapping, Running Epic Application Test Scripts, Interacting with Clinical & IT staff, and Troubleshooting Ad-hoc IT support issues.
For the duration of the project, you will report up to Medasource Project Managers, Team Leads and our Clients Leadership team.
Minimum Qualifications:
• 4+ years of IT Desktop support or Field Technician experience
• Ability to provide outstanding customer service in a fast-paced healthcare environment
• Experience with PC set up or relocation, PC refreshes, or deploying new IT equipment - all facests of desktop deployment
• Knowledge of Windows operating systems and standard networking protocols (including TCP/IP and Ethernet)
• Must have reliable transportation and be able to travel to hospitals, clinics, and outpatient facilities in greater Boston area (mileage expenses will be reimbursed)
• Must be flexible to work overtime hours as needed throughout projects
• Prior Epic/EMR or Healthcare experience is preferred
Responsibilities:
• Provide excellent on-site customer service and support to all end-users
• Work closely with project management and Epic application teams to understand Field Service support needs - complete desktop deployment
• Travel to site-specific hospitals and clinics to support the device mapping, hardware refresh, and Epic “TDR” script testing to ensure correct application installation
• Troubleshoot and support clinical, business, and IT staff on Ad-Hoc basis
Schedule:
• Expected work schedule is Monday-Friday 8-5. 45 hour work weeks
• Candidates will need to be flexible around weekend hours.
• Travel will be necessary to support hospitals and clinics in the Greater Boston Area
...The Meat Cutter is responsible for cutting and preparing all varieties and cuts of meat, including the safe operation of tools. The... ...scale and other machinery in Meat Department. Receives and processes meat shipment correctly and assists customers with request and...
...Hill International is seeking a Junior M&O Project/Project Manager in Los Angeles, California... ...: Minimum of five (5) years full-time paid professional experience in the... ...and suggest improvements Recommend new developments and strategies affecting program objectives...
...This person will be responsible for: Supervise, lead, and inspect work progress from crews in accordance with jobsite safety, schedules, and requirements, Assist in screening/filtering applicants and hiring workforce personnel, Train and enforce safety and regulatory...
...Real Estate is seeking a passionate, skilled Project Manager, (Junior), to join our Project Development Group. InSite is a quality-driven... ...states across the nation. Throughout our decades of experience developing, owning, and operating tenant-driven investment property, we...
...Days: Monday to Friday Location: OTxHU-Bellevue/Rikers Island Under supervision of the Site Medical Director, the Physician Assistant will provide comprehensive, compassionate, and thoughtful care to patients with complex chronic disease in the New York City...