IT Deployment Technician Job at Medasource, Boston, MA

SUtndlh0Z1dLbnFpR1FTTXNDT296c0FWNFE9PQ==
  • Medasource
  • Boston, MA

Job Description

Position: TDR Field Technician

Location: Boston, MA (must be able to travel site to site)

Duration: About 8 Months

As a TDR Field Technician, you will be responsible for working on-site with your field support team to upgrade our clients’ IT Infrastructure in preparation for their Epic system Go-Live. The Field Support teams will be responsible for: PC & Printer refreshes, Environment Device Mapping, Running Epic Application Test Scripts, Interacting with Clinical & IT staff, and Troubleshooting Ad-hoc IT support issues.

For the duration of the project, you will report up to Medasource Project Managers, Team Leads and our Clients Leadership team.

Minimum Qualifications:

• 4+ years of IT Desktop support or Field Technician experience

• Ability to provide outstanding customer service in a fast-paced healthcare environment

• Experience with PC set up or relocation, PC refreshes, or deploying new IT equipment - all facests of desktop deployment

• Knowledge of Windows operating systems and standard networking protocols (including TCP/IP and Ethernet)

• Must have reliable transportation and be able to travel to hospitals, clinics, and outpatient facilities in greater Boston area (mileage expenses will be reimbursed)

• Must be flexible to work overtime hours as needed throughout projects

• Prior Epic/EMR or Healthcare experience is preferred

Responsibilities:

• Provide excellent on-site customer service and support to all end-users

• Work closely with project management and Epic application teams to understand Field Service support needs - complete desktop deployment

• Travel to site-specific hospitals and clinics to support the device mapping, hardware refresh, and Epic “TDR” script testing to ensure correct application installation

• Troubleshoot and support clinical, business, and IT staff on Ad-Hoc basis

Schedule:

• Expected work schedule is Monday-Friday 8-5. 45 hour work weeks

• Candidates will need to be flexible around weekend hours.

• Travel will be necessary to support hospitals and clinics in the Greater Boston Area

Job Tags

Relocation, Flexible hours, Weekend work, Monday to Friday,

Similar Jobs

Summerhill Landscapes Inc

Office Administrator Assistant (Sag Harbor, NY) Job at Summerhill Landscapes Inc

 ...Conservancy, etc.) Manage the renewal of all permit registrations/2290/special permits annually Manage the renewal of landscaper/contractor permits as needed Enter cash receipts QUALIFICATIONS: Excellent verbal and written communication skills Excellent... 

Advanced Recruiting Partners

Recruiter Job at Advanced Recruiting Partners

 ...Overview We are seeking an experienced Recruiter with prior internal recruiting experience within a CRO or pharmaceutical company to support high-volume hiring across clinical and corporate functions. This role requires strong sourcing, screening, and stakeholder... 

LHH

Field Service Technician Job at LHH

 ...they are seeking a motivated Field Service Technician to join their team. This is a unique opportunity for someone who thrives on travel, technical challenges, and making a real impact at customer sites across the U.S. and internationally. Why Consider This... 

Story

Junior Interior Designer | Denver, CO Job at Story

We are looking for a Junior Interior Designer to join our Denver-based design team. This role is ideal for an early-career designer who is eager to learn, highly motivated, and excited to grow within a fast-paced, collaborative design-build environment. This position...

PTR Global

Community Development Manager Job at PTR Global

 ...Community Development Manager Private Road/Gated Community Fiber Sales Hourly Rate: $35/hr. + Monthly Commission Location: Albuquerque...  ...and attend community events, meetings, and workshops to engage with residents and address their needs # Collaborate with internal...