Position: TDR Field Technician
Location: Boston, MA (must be able to travel site to site)
Duration: About 8 Months
As a TDR Field Technician, you will be responsible for working on-site with your field support team to upgrade our clients’ IT Infrastructure in preparation for their Epic system Go-Live. The Field Support teams will be responsible for: PC & Printer refreshes, Environment Device Mapping, Running Epic Application Test Scripts, Interacting with Clinical & IT staff, and Troubleshooting Ad-hoc IT support issues.
For the duration of the project, you will report up to Medasource Project Managers, Team Leads and our Clients Leadership team.
Minimum Qualifications:
• 4+ years of IT Desktop support or Field Technician experience
• Ability to provide outstanding customer service in a fast-paced healthcare environment
• Experience with PC set up or relocation, PC refreshes, or deploying new IT equipment - all facests of desktop deployment
• Knowledge of Windows operating systems and standard networking protocols (including TCP/IP and Ethernet)
• Must have reliable transportation and be able to travel to hospitals, clinics, and outpatient facilities in greater Boston area (mileage expenses will be reimbursed)
• Must be flexible to work overtime hours as needed throughout projects
• Prior Epic/EMR or Healthcare experience is preferred
Responsibilities:
• Provide excellent on-site customer service and support to all end-users
• Work closely with project management and Epic application teams to understand Field Service support needs - complete desktop deployment
• Travel to site-specific hospitals and clinics to support the device mapping, hardware refresh, and Epic “TDR” script testing to ensure correct application installation
• Troubleshoot and support clinical, business, and IT staff on Ad-Hoc basis
Schedule:
• Expected work schedule is Monday-Friday 8-5. 45 hour work weeks
• Candidates will need to be flexible around weekend hours.
• Travel will be necessary to support hospitals and clinics in the Greater Boston Area
...involves printing, packaging, and preparing payroll checks and vouchers for delivery. Full training will be provided no prior experience is required. This position offers the potential to transition into a permanent full-time role. Key Responsibilities Operate...
MIG Welders &##128205; Travel Position Per Diem Included &##128341; 6:00 AM 2:00 PM | MondayFriday Were looking for experienced MIG Welders to support ongoing fabrication work. Ideal candidates are confident in their welding skills, able to read blueprints...
...About the Role Ariat is looking for a Senior Manager of Trade Compliance Operations who oversees global trade activities to ensure compliance... ...little supervision ~ Strong communication and interpersonal skills to collaborate effectively with internal/external stakeholders...
Class A Class A, B, C Drivers JobIndependent Owner Operator Drivers receive personalized interstate dispatching to guarantee maximum revenue potential. In addition to over-the-road transportation, additional responsibilities include on-site leadership of packing, inventorying...
Turing is looking for candidates with strong experience in recreation management, public programs, or municipal parks and recreation services. Role overview: In this role, you will contribute to projects that help evaluate and enhance AI systems using your expertise...