Position: TDR Field Technician
Location: Boston, MA (must be able to travel site to site)
Duration: About 8 Months
As a TDR Field Technician, you will be responsible for working on-site with your field support team to upgrade our clients’ IT Infrastructure in preparation for their Epic system Go-Live. The Field Support teams will be responsible for: PC & Printer refreshes, Environment Device Mapping, Running Epic Application Test Scripts, Interacting with Clinical & IT staff, and Troubleshooting Ad-hoc IT support issues.
For the duration of the project, you will report up to Medasource Project Managers, Team Leads and our Clients Leadership team.
Minimum Qualifications:
• 4+ years of IT Desktop support or Field Technician experience
• Ability to provide outstanding customer service in a fast-paced healthcare environment
• Experience with PC set up or relocation, PC refreshes, or deploying new IT equipment - all facests of desktop deployment
• Knowledge of Windows operating systems and standard networking protocols (including TCP/IP and Ethernet)
• Must have reliable transportation and be able to travel to hospitals, clinics, and outpatient facilities in greater Boston area (mileage expenses will be reimbursed)
• Must be flexible to work overtime hours as needed throughout projects
• Prior Epic/EMR or Healthcare experience is preferred
Responsibilities:
• Provide excellent on-site customer service and support to all end-users
• Work closely with project management and Epic application teams to understand Field Service support needs - complete desktop deployment
• Travel to site-specific hospitals and clinics to support the device mapping, hardware refresh, and Epic “TDR” script testing to ensure correct application installation
• Troubleshoot and support clinical, business, and IT staff on Ad-Hoc basis
Schedule:
• Expected work schedule is Monday-Friday 8-5. 45 hour work weeks
• Candidates will need to be flexible around weekend hours.
• Travel will be necessary to support hospitals and clinics in the Greater Boston Area
...Exceptional opportunity for a talented, energetic, and highly motivated individual to integrate and manage our busy dermatology practice in Miami and Miami Lakes FL. This opportunity promises to be both professionally and financially rewarding by helping to grow...
...Autism Treatment franchise with a dedication to quality. We offer ABA, ST, OT, and Social Skills Classes in our nautical centers, in-... ...parent involvement and allow parents to watch their child's therapy live from our viewing room! At SOS, we value work/life balance...
WellMed, part of the Optum family of businesses, is seeking a Primary Care Physician to join our WellMed in Floresville, TX. Optum is a clinician-led care organization that is changing the way clinicians work and live. As a member of the Optum Care Delivery team, you...
...Sr SQL DBA/Programmer Location: Chicago, IL ( Hybrid ) Pay Rate: $130,000 - $135,000 Start Date: ASAP As a Database Administrator /Programmer you will be responsible for application support, analyzing the performance issues and code, deployment, migration, implementation...
...Generous Relocation Package available*** OHSUs department of Radiation Medicine is here to improve the quality of life for everyone... ...! As a Radiation Therapist you will administer radiation therapy accurately as prescribed and planned by a physician, and reinforce...