Job Description

We are seeking a versatile and driven Office Manager to join our clients' leadership team and play a key role in supporting day-to-day business functions. This individual will work closely with the Director of Operations and ownership to ensure smooth, efficient, and effective operations across departments. The ideal candidate is organized, tech-savvy, people-oriented, and ready to wear multiple hats in a dynamic environment.

Key Responsibilities:

• Oversee and support daily business operations and office activities
• Directs the team based on leadership strategic direction. Collaborates closely with Director of Operations/GM to lead administrative processes
• Motivates staff through positive feedback; and provides coaching and development when required.
• Trains and evaluates new employees
• Support HR functions including conflict resolution, employee onboarding, and compliance
• Design and implement procedures to improve profitability
• Learn and utilize JobBoss software to enter job orders, generate reports, and coordinate with production
• Assist with customer and regulatory surveys and documentation
• Use Excel to manage reports, analyze data, and support operational planning
• Participate in end-of-day closing procedures and facility lock-up
• Be highly adaptable and capable of switching between tasks and priorities as needed

Qualifications:

• Proven experience in office or operations management within a manufacturing environment
• Self-motivated and self-directed
• Excellent verbal and written communication skills
• Strong knowledge of QuickBooks and Excel preferred
• Exposure to JobBoss or other ERP systems preferred
• HR experience required (conflict mediation, hiring support, compliance)
• Team player with a positive attitude and strong work ethic
• Comfortable in a hands-on role that involves wearing many hats
• Ability to hold team members accountable for their performance
• Bachelors degree in management, business, or related field

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