Senior Product Support Specialist
Optomi, in partnership with a leader in the security and technology solutions industry, is seeking a skilled Senior Product Support Specialist to join a dynamic team focused on delivering exceptional customer experiences. In this role, you will provide expert-level support for our Video Surveillance as a Service (VSaaS) platform, managing both software and hardware components. You will troubleshoot complex technical issues, mentor junior support staff, and help drive process improvements to enhance customer satisfaction. This is a fast-paced, customer-facing role, ideal for someone with a technical background in networking, cloud services, and video surveillance technologies.
What the right candidate will enjoy!
Experience of the right candidate:
Responsibilities of the right candidate:
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Position Summary: Provides general observational support for assigned patient care area. Works with other members of the patient care team to deliver care to patients in age groups including children, adolescents, adults, and geriatrics based on unit population....