Sr. Zuora Admin (JOB ID 002762) Job at Innovien Solutions, Dunwoody, GA

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  • Innovien Solutions
  • Dunwoody, GA

Job Description

As our client continue building a secure and scalable operational foundation, they are looking to bring on a seasoned Zuora Administrator to help support the launch of their Zuora Billing and Zuora Revenue products in February. In this fast-paced, enterprise-scale environment, you'll play a key role in ensuring internal teams can function efficiently with new tools and workflows, directly impacting external customers as well.

Requirements:

  • 5+ years of hands-on technical experience as a Zuora Administrator working within Zuora's billing and revenue modules
  • Experience resolving complex billing issues and supporting end-users. with Zuora deployments and integration
  • Additional Zuora administration experience – adding users, configurations, importing data, managing billings operations (bill runs), report revisions
  • Extensive Enterprise experience participating in Agile delivery — update Jira tickets, attend stand-ups, and support sprint objectives
  • Excellent communication skills w/ ability to collaborate with stakeholders, technical teams, leadership to ensure project success

Preferred Skills:

  • Fintech or Payments industry experience

Responsibilities:

  • Manage and optimize our client's billing system
  • Set up product catalogs, pricing, plans, and billing rules within Zuora
  • Manage user roles, permissions, and security settings.
  • Connect Zuora with other critical systems such as Salesforce
  • Import/export data, ensuring data accuracy, and creating reports/dashboards
  • Identifying system enhancements and optimizing workflows for better efficiency
  • Ensuring adherence to financial and regulatory standards
  • Troubleshoot and resolve integration, billing, or configuration issues in Zuora
  • Collaborate with stakeholders to gather requirements and align Zuora functionality with business processes

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