Job Description

OVERVIEW:

This System Administrator 2 position is in the Operations Technology (J), Control Center Communications Operations (JTO) organization in the Information Services (J) business line. This position works within a team and provides engineering expertise for the integration, operation and maintenance of mission critical Control Center (CC) Systems, as well as the monitoring and management systems required for ongoing support.

The ideal candidate will have:

• The ability to work under pressure with shifting priorities and multiple simultaneous assignments.
• The ability to efficiently prioritize work to meet critical deadlines while maintaining a professional demeanor and assure strict attention to detail and accuracy.
• The ability to work independently and be self-motivated with minimal verbal or written instructions and be able to apply time management skills.
• Excellent oral and written communications skills.
• Good customer service skills, including understanding processes for customer needs assessment, meeting quality standards for service and evaluation of customer satisfaction.

The ability to facilitate and participate effectively in a team environment, effectively manage multiple work assignments and changing priorities.

REQUIREMENTS

Education & Corresponding Experience (required)

• An associate or bachelor’s degree in Computer Science, Information Technology, Engineering, or a directly related technical discipline is preferred.
• 3 years of experience is required with an applicable associate or bachelor’s degree in applicable fields.
• 5 years of experience is required without a degree or applicable degree.
• Experience must include direct work experience in Information Technology performing System Administration.
• Applicable certifications may count for 1 year of experience.
• Applicable certifications include:
• Cisco certifications like CCNA/CCNP, Nokia NRS1/NRS2
• Linux administrator certifications like, but not limited, Linux Professional Institute LPIC-1, Red Hat Certified System Administrator, CompTIA Linux+, Oracle Certified Professional Oracle Linux 8 System Administrator
• Microsoft Windows Server certifications
• Database Certifications like Oracle Database SQL Certified Associate, Oracle Database Administration Certified Professional

Required Technical Skills & Experience (required)

• Knowledge and practical experience in telecommunications and network systems administration, including:
• Core Data Networking: TCP/IP, UDP/IP, DNS, DHCP, FTP/SFTP.
• Advanced Layer 2: STP/RSTP, VLANs, QinQ, LAG.
• Advanced Layer 3: MPLS, LDP, RSVP, L2VPN (VPLS & VPWS), and L3 VPN
• Experience applying technical evaluation and evaluation process of control system technologies.
• Experience in performing IT administration and troubleshooting.
• Knowledge and experience with best practice test plan development for project certification.

Preferred Skills & Experience (optional)

• Experience leading project teams developing telecommunications transport systems.
• Leadership skills in developing teamwork between different organizational boundaries.
• Developing compliance processes and evidence to meet NERC CIP and FISMA standards.
• Experience with Linux administration
• Cisco layer three expertise: Cisco certifications such as CCNP security.
• Nokia Routing certifications such as NRS1/NRS2.
• Carrier Ethernet technology, Packet Transport Systems, and traffic engineering.
• Network Operations Center (NOC) experience.
• Virtual Private Networks and router encryption.
• SolarWinds – System which manages routers and switches through the Network Management System (NMS).
• Relevant work experience in IP/MPLS transport networks

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