Job Description

About the Role

The Sales Manager plays a key role in driving occupancy, managing unit sales, and delivering an exceptional resident experience within the condo community. This person will oversee the full sales cycle—from prospecting and tours to contract execution—while serving as a trusted point of contact for prospective buyers, brokers, and current unit owners. The ideal candidate is relationship-driven, highly organized, and comfortable managing multiple priorities in a fast-paced, community-focused environment.

Key Responsibilities

Sales & Marketing

• Manage the full sales lifecycle for available condo units, including inquiries, tours, offers, and closings.
• Build and maintain strong relationships with prospective buyers, residents, and real estate brokers.
• Develop and execute marketing strategies to promote available units, including digital listings, community events, and outreach to local broker networks.
• Maintain accurate sales pipeline reporting and regularly present updates to the Board or senior leadership.
• Oversee marketing materials, unit brochures, and online listings to ensure brand consistency and accuracy.

Community Engagement & Customer Experience

• Serve as the primary point of contact for prospective residents, providing exceptional customer service and timely responses.
• Coordinate and host open houses, tours, and community events to showcase the property.
• Work closely with management and maintenance teams to ensure units are properly prepared and presented.

Contract & Administrative Management

• Assist with purchase agreements, disclosures, board packages, and required documentation throughout the sales process.
• Ensure compliance with association bylaws, legal guidelines, and regulatory requirements.
• Maintain organized records of all sales transactions, buyer communications, and approvals.
• Support the onboarding of new residents, ensuring a smooth transition into the community.

Collaboration & Cross-Functional Support

• Partner with property management, legal, and finance teams to execute closings and ensure accurate financial reporting.
• Work with marketing vendors or internal teams to enhance visibility, branding, and lead generation.
• Provide insights and recommendations on pricing, market trends, and competitive positioning.

Qualifications

• Bachelor’s degree in Business, Marketing, Real Estate, or related field preferred.
• 3+ years of sales experience, ideally within residential real estate, property management, or hospitality.
• Strong understanding of the residential buying process; condo/co-op experience is a plus.
• Excellent communication, negotiation, and interpersonal skills.
• Highly organized with strong attention to detail and the ability to manage multiple transactions simultaneously.
• Proficiency in CRM tools and Microsoft Office Suite; experience with real estate platforms (e.g., Zillow, StreetEasy, MLS) is beneficial.
• Customer-service oriented with a professional and polished presentation style.

Why Join Us

• Be part of a tight-knit community environment with direct visibility and impact.
• Work closely with leadership and contribute to the long-term success of the property.
• Competitive compensation and benefits package.

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