Spa Manager Job at Grand Falls Casino and Golf Resort, Larchwood, IA

SUtvc1d0Y1ZLMytzR2dhQ3N5dXR5c0FhNWc9PQ==
  • Grand Falls Casino and Golf Resort
  • Larchwood, IA

Job Description

Job Description

Responsible for overseeing the day to day operations, guest service standards & team members of the Salon/Spa. Maximizing the guest experience while maintaining a high level of quality service within an Aveda Environmental Lifestyle Salon and Spa. Continued development of client database, services and product for financial growth.

Provide exceptional guest service to all internal & external guests.

Ensure all policies are followed, profit goals are met, programs are implemented and building/equipment is maintained at all times.

Provide leadership, clear direction & reviews for Spa staff. Hold monthly “Huddles” (meetings)

Responsible for scheduling guests, service providers and client coordinators’ payroll processing and approvals for time off.

Coordinate hiring, training & discipline of employees with Director. Coach, manage & interact with team members to ensure development/implementation of quality services that meet the Aveda Lifestyle philosophy and ensure a fun work environment.

Responsible for handling all customer challenges appropriately.

Implement Aveda experiences and GFCR policies/procedures

Responsible for inventory control, monthly counts and ordering

Strong knowledge maintained on equipment and POS processing

Understand, implement & perform responsibility of managing the day to day operations of luxury Resort Salon & Spa

Participate in all Aveda required trainings and implement practices that are taught

Group/party coordinator and GFCR department liaison.

Responsible for maintaining personal service provider licensing and continued education as well as licensing review of all Spa personnel.

Aveda Product Knowledge/Training preferred

Must hold and maintain a current license from the State of Iowa Cosmetology Division in good standing

Previous management experience required

Job Tags

Similar Jobs

Medical Services of America

Director of Marketing - Home Health Job at Medical Services of America

 ...Lead with Purpose. Grow with Impact. Director of Marketing Home Health | Greenville, Seneca, Union & Rock Hill, SC Employment Type:...  ...outreach are at the heart of delivering exceptional home health care. Were currently seeking a driven and experienced Full-Time Director... 

International Leadership of Texas

Middle School Instructional Aide Job at International Leadership of Texas

This is for the 2025-2026 School Year Primary Purpose: Provide instructional assistance to students under the direct supervision of a certified teacher. Assist in preparing, conducting, and managing of classroom activities. Qualifications: Education/Certification...

Love Couture Bridal

Bridal Stylist Full and Part-time openings Job at Love Couture Bridal

 ...bridal shopping destination, offering an unforgettable experience for brides searching for their dream gown. We are seeking a Bridal Stylist to join our team. This role combines personalized client service, luxury retail sales, and operational support in a beautiful, high... 

Pyramid Consulting, Inc

Data Entry Job at Pyramid Consulting, Inc

 ...Immediate need for a talented Data Entry. This is a 36+ months contract opportunity with...  ...Property Tax Department. - Accurate and timely input of source data into computer systems...  ...in this position, please apply online for immediate consideration. Pyramid... 

Midwest Logistic Systems

Midwest Logistics Systems Part-time Dedicated truck driver Job at Midwest Logistic Systems

 ...Haul automotive parts in dry van trailers with newer trucks. Haul no-touch, mostly drop-and-hook freight. Work with onsite...  ...~ Route and detention pay. Qualifications Valid Class A Commercial Drivers License (CDL). Live within 50 miles of New Castle, IN....