Spa Manager Job at Grand Falls Casino and Golf Resort, Larchwood, IA

SUtvc1d0Y1ZLMytzR2dhQ3N5dXR5c0FhNWc9PQ==
  • Grand Falls Casino and Golf Resort
  • Larchwood, IA

Job Description

Job Description

Responsible for overseeing the day to day operations, guest service standards & team members of the Salon/Spa. Maximizing the guest experience while maintaining a high level of quality service within an Aveda Environmental Lifestyle Salon and Spa. Continued development of client database, services and product for financial growth.

Provide exceptional guest service to all internal & external guests.

Ensure all policies are followed, profit goals are met, programs are implemented and building/equipment is maintained at all times.

Provide leadership, clear direction & reviews for Spa staff. Hold monthly “Huddles” (meetings)

Responsible for scheduling guests, service providers and client coordinators’ payroll processing and approvals for time off.

Coordinate hiring, training & discipline of employees with Director. Coach, manage & interact with team members to ensure development/implementation of quality services that meet the Aveda Lifestyle philosophy and ensure a fun work environment.

Responsible for handling all customer challenges appropriately.

Implement Aveda experiences and GFCR policies/procedures

Responsible for inventory control, monthly counts and ordering

Strong knowledge maintained on equipment and POS processing

Understand, implement & perform responsibility of managing the day to day operations of luxury Resort Salon & Spa

Participate in all Aveda required trainings and implement practices that are taught

Group/party coordinator and GFCR department liaison.

Responsible for maintaining personal service provider licensing and continued education as well as licensing review of all Spa personnel.

Aveda Product Knowledge/Training preferred

Must hold and maintain a current license from the State of Iowa Cosmetology Division in good standing

Previous management experience required

Job Tags

Similar Jobs

LG Energy Solution Michigan

General Affairs Specialist (Contractor) Job at LG Energy Solution Michigan

 ...for electric vehicle (EV) and energy storage applications. Come join the leader in advanced EV batteries! Summary: The General Affairs Specialist will support expatriation and immigration services for employees as needed. The GA Specialist will also provide... 

CyberCoders

Roofing Superintendent - Commercial / Industrial / Government Job at CyberCoders

 ...seeking a motivated and detail-oriented experienced Commercial Roofing Project Manager to support our project management team. This...  ...planning, scheduling, and budgeting. Coordinate with subcontractors, suppliers, superintendents and other stakeholders to ensure... 

Acro Service Corp

Security Officer (Direct Hire) Job at Acro Service Corp

Job Title: Detention Officer (Direct Hire) Duration: Full time Location: Phoenix, AZ 85003 (Onsite) Job Description: As a Detention Officer, your career opportunities are numerous. You can advance in rank (Sergeant, Lieutenant, Captain), earn a position on other...

The University of Iowa

NURSING FACULTY Job at The University of Iowa

 ...be performed in-person at the College of Nursing on the University of Iowa Campus We are...  ...appointments for academic-year (9-month) faculty positionsat50% effort or greater....  ...Number of References:3To start the Online Application process for this position, click... 

TORP Group

Property Assistant GROW to Assistant Property Manager Job at TORP Group

Live in North County and looking for an opportunity closer to home? Passionate about property management and servicing tenants? Then this is the job for YOU!! Owner/Manager is looking for an experienced Property Assistant or Assistant Property Manager to support their ...