Spa Manager Job at Grand Falls Casino and Golf Resort, Larchwood, IA

SUtvc1d0Y1ZLMytzR2dhQ3N5dXR5c0FhNWc9PQ==
  • Grand Falls Casino and Golf Resort
  • Larchwood, IA

Job Description

Job Description

Responsible for overseeing the day to day operations, guest service standards & team members of the Salon/Spa. Maximizing the guest experience while maintaining a high level of quality service within an Aveda Environmental Lifestyle Salon and Spa. Continued development of client database, services and product for financial growth.

Provide exceptional guest service to all internal & external guests.

Ensure all policies are followed, profit goals are met, programs are implemented and building/equipment is maintained at all times.

Provide leadership, clear direction & reviews for Spa staff. Hold monthly “Huddles” (meetings)

Responsible for scheduling guests, service providers and client coordinators’ payroll processing and approvals for time off.

Coordinate hiring, training & discipline of employees with Director. Coach, manage & interact with team members to ensure development/implementation of quality services that meet the Aveda Lifestyle philosophy and ensure a fun work environment.

Responsible for handling all customer challenges appropriately.

Implement Aveda experiences and GFCR policies/procedures

Responsible for inventory control, monthly counts and ordering

Strong knowledge maintained on equipment and POS processing

Understand, implement & perform responsibility of managing the day to day operations of luxury Resort Salon & Spa

Participate in all Aveda required trainings and implement practices that are taught

Group/party coordinator and GFCR department liaison.

Responsible for maintaining personal service provider licensing and continued education as well as licensing review of all Spa personnel.

Aveda Product Knowledge/Training preferred

Must hold and maintain a current license from the State of Iowa Cosmetology Division in good standing

Previous management experience required

Job Tags

Similar Jobs

Guthrie

Medical Technologist - Microbiology - Full Time Job at Guthrie

This position is eligible for up to a $15,000 sign-on bonus and up to $20,000 in student loan repayment! Position Summary: Performs laboratory tests and related computer, clerical and technical functions independent of direct supervision while following established...

Oceanside Therapy Group/OTG

Speech-Language Pathologist Job at Oceanside Therapy Group/OTG

 ...opportunity for a dynamic, optimistic, and friendly experienced SLP who loves making a difference in the lives of children. If this...  ...for you! Job Summary: Diagnoses and treats individuals with speech, language, swallowing, voice and fluency impairments. Performs... 

Genius Road

Bilingual Quality Assurance Tester #2980 Job at Genius Road

 ...Bilingual Quality Assurance Tester (English/Spanish) Contract Length: 12 months + potential extension Location: Dallas, Texas Hybrid (3 days onsite, downtown Dallas) We are seeking an experienced and detail-oriented Bilingual Quality Assurance Tester (English... 

Tenet Healthcare

Gastroenterologist Opening with Private Group in Mentor, Ohio Job at Tenet Healthcare

 ...OneGI is seeking a BC/ BE Gastroenterologist in Mentor, Ohio. A terrific opportunity to join an outpatient practice that provides world-class care! Highlights: ~ General GI Practice; only 1 office location!~ APP support ~ Infusion, Pathology, Imaging, Research... 

Scheme Designers, Inc.

Junior Graphic Designer Job at Scheme Designers, Inc.

 ...Junior Graphic Designer located in Cresskill, NJ. We're looking for a creative and detail-oriented individual to join our team as an entry-level Graphic Designer & 3D Artist. This hybrid role involves working across both 2D and 3D visual mediumssupporting branding,...