Spa Manager Job at Grand Falls Casino and Golf Resort, Larchwood, IA

SUtvc1d0Y1ZLMytzR2dhQ3N5dXR5c0FhNWc9PQ==
  • Grand Falls Casino and Golf Resort
  • Larchwood, IA

Job Description

Job Description

Responsible for overseeing the day to day operations, guest service standards & team members of the Salon/Spa. Maximizing the guest experience while maintaining a high level of quality service within an Aveda Environmental Lifestyle Salon and Spa. Continued development of client database, services and product for financial growth.

Provide exceptional guest service to all internal & external guests.

Ensure all policies are followed, profit goals are met, programs are implemented and building/equipment is maintained at all times.

Provide leadership, clear direction & reviews for Spa staff. Hold monthly “Huddles” (meetings)

Responsible for scheduling guests, service providers and client coordinators’ payroll processing and approvals for time off.

Coordinate hiring, training & discipline of employees with Director. Coach, manage & interact with team members to ensure development/implementation of quality services that meet the Aveda Lifestyle philosophy and ensure a fun work environment.

Responsible for handling all customer challenges appropriately.

Implement Aveda experiences and GFCR policies/procedures

Responsible for inventory control, monthly counts and ordering

Strong knowledge maintained on equipment and POS processing

Understand, implement & perform responsibility of managing the day to day operations of luxury Resort Salon & Spa

Participate in all Aveda required trainings and implement practices that are taught

Group/party coordinator and GFCR department liaison.

Responsible for maintaining personal service provider licensing and continued education as well as licensing review of all Spa personnel.

Aveda Product Knowledge/Training preferred

Must hold and maintain a current license from the State of Iowa Cosmetology Division in good standing

Previous management experience required

Job Tags

Similar Jobs

PeopleReady

Snow Removal Worker Job at PeopleReady

 ...Snow Removal Worker PeopleReady of Muncie, IN is now hiring Snow Removal Workers in Yorktown, IN! Apply today and you could start as soon as tomorrow. As a PeopleReady associate you'll benefit from: Next-day pay for many of our open positions... 

Amtec Staffing

CNC MACHINIST/PROGRAMMER Job at Amtec Staffing

 ...CNC MACHINIST/PROGRAMMER Location: Rancho Cucamonga, California 91730 Work schedule: 1st shift QUALIFICATIONS ~3+ years of experience in setting up, operating, and programming CNC Machines ~ SolidCam, SolidWorks, or MasterCam is preferred Job Description... 

Centennial Hospitality Group

Restaurant General Manager Job at Centennial Hospitality Group

 ...coming in HOT, and we aren't just talking about our wings, tenders or tacos! Our General Managers (GM) are expected to build strong teams through training and a positive restaurant culture. It is who we are and baked into every wing, tender, and taco at CHG. Are... 

Wayfair

Senior Data Scientist, Global Forecasting Job at Wayfair

 ...Senior Data Scientist - Global Forecasting Must be Onsite in Boston, MA (Monday-Thursday) Wayfair is an online retail platform with the mission to enable everyone to live in a home they love. The Global Forecasting team sits within the Customer Services organization... 

Texlahoma BBQ

Meat Cutter - East Edmond Location Job at Texlahoma BBQ

 ...Meat Cutter - Texlahoma East 2nd Street Meat Cutter - Texlahoma BBQ. Location - East Edmond. Pay Rate - $12.00 - 16.00 Per Hour. Job Details: Meat cutters slice brisket, turkey, sausage, ribs, bologna, and pull pork for orders. Previous experience in...