Responsible for overseeing the day to day operations, guest service standards & team members of the Salon/Spa. Maximizing the guest experience while maintaining a high level of quality service within an Aveda Environmental Lifestyle Salon and Spa. Continued development of client database, services and product for financial growth.
Provide exceptional guest service to all internal & external guests.
Ensure all policies are followed, profit goals are met, programs are implemented and building/equipment is maintained at all times.
Provide leadership, clear direction & reviews for Spa staff. Hold monthly “Huddles” (meetings)
Responsible for scheduling guests, service providers and client coordinators’ payroll processing and approvals for time off.
Coordinate hiring, training & discipline of employees with Director. Coach, manage & interact with team members to ensure development/implementation of quality services that meet the Aveda Lifestyle philosophy and ensure a fun work environment.
Responsible for handling all customer challenges appropriately.
Implement Aveda experiences and GFCR policies/procedures
Responsible for inventory control, monthly counts and ordering
Strong knowledge maintained on equipment and POS processing
Understand, implement & perform responsibility of managing the day to day operations of luxury Resort Salon & Spa
Participate in all Aveda required trainings and implement practices that are taught
Group/party coordinator and GFCR department liaison.
Responsible for maintaining personal service provider licensing and continued education as well as licensing review of all Spa personnel.
Aveda Product Knowledge/Training preferred
Must hold and maintain a current license from the State of Iowa Cosmetology Division in good standing
Previous management experience required
Loeffler Construction is looking for a full-time, experienced Project Engineer! Best Places to Work 2023 & 2025 Minneapolis/St. Paul Business Journal Are you curious, hard-working, and like to make a difference?Loeffler is seeking a highly detailed individual...
Are you ready to be paid properly for your expertise while only seeing 1 patient/hour? Are you ready to go home from work with energy to spare? Are you ready to give the care you know your clients need and stop arguing with insurance companies (We are mostly out-of-network...
...Akkodis is seeking a Sr. Scrum Master for a contract position with our Fortune 500 banking client. Rate: $75-$88/hr W2. The rate may be negotiable based on experience, education, geographic location, and other factors. Location: Plano, TX Overview: This...
...expectations; and lifting the experience by creating innovative ways to ensure the customer has the best shopping experience possible. Assists customers with an Alton Lane one-on-one appointment based experience Implements and models customer service standards by...
...Title: Inventory Quality Specialist Location: Bath, PA About Midea Midea Group is one of the worlds largest home appliance brand, offering the most comprehensive selection of... ...needs of day-to-day living at home, at work, or anywhere else you go. We strive to...