Spa Manager Job at Grand Falls Casino and Golf Resort, Larchwood, IA

SUtvc1d0Y1ZLMytzR2dhQ3N5dXR5c0FhNWc9PQ==
  • Grand Falls Casino and Golf Resort
  • Larchwood, IA

Job Description

Job Description

Responsible for overseeing the day to day operations, guest service standards & team members of the Salon/Spa. Maximizing the guest experience while maintaining a high level of quality service within an Aveda Environmental Lifestyle Salon and Spa. Continued development of client database, services and product for financial growth.

Provide exceptional guest service to all internal & external guests.

Ensure all policies are followed, profit goals are met, programs are implemented and building/equipment is maintained at all times.

Provide leadership, clear direction & reviews for Spa staff. Hold monthly “Huddles” (meetings)

Responsible for scheduling guests, service providers and client coordinators’ payroll processing and approvals for time off.

Coordinate hiring, training & discipline of employees with Director. Coach, manage & interact with team members to ensure development/implementation of quality services that meet the Aveda Lifestyle philosophy and ensure a fun work environment.

Responsible for handling all customer challenges appropriately.

Implement Aveda experiences and GFCR policies/procedures

Responsible for inventory control, monthly counts and ordering

Strong knowledge maintained on equipment and POS processing

Understand, implement & perform responsibility of managing the day to day operations of luxury Resort Salon & Spa

Participate in all Aveda required trainings and implement practices that are taught

Group/party coordinator and GFCR department liaison.

Responsible for maintaining personal service provider licensing and continued education as well as licensing review of all Spa personnel.

Aveda Product Knowledge/Training preferred

Must hold and maintain a current license from the State of Iowa Cosmetology Division in good standing

Previous management experience required

Job Tags

Similar Jobs

Life Connect Medical

Physician, Internal Medicine, Rancho Mirage CA ($325 k - $400 k) Job at Life Connect Medical

 ...We are seeking a dedicated, energetic, long-term growth focused and experienced Internal Medicine Physician to join our growing established 15+ years primary care outpatient practice located in sunny and beautiful Coachella Valley/Rancho Mirage, CA. You will take over... 

U.S. Tsubaki Power Transmission, LLC

CNC Cutter / Hot Bend Operator (SDKY) - 3rd Shift Job at U.S. Tsubaki Power Transmission, LLC

 ...blueprint and ISO specifications Regular communication with Design Engineer (plasma) and other personnel as appropriate for issues and process improvement Exhibits required in-depth job knowledge and skills Able to solve problems and determine a course of action... 

Morgner Construction Management Corp.

Field Technician Job at Morgner Construction Management Corp.

 ...We are seeking a dynamic and enthusiastic individual for a Field Technician to assist in overseeing noise, and vibration, pre-construction photo-documentation, and geotechnical instrumentation projects in the Honolulu area. This is a part-time / on-call position.... 

Solana Bridal

Bridal Stylist Job at Solana Bridal

 ...with inspiring clientele Grow your career in a space that celebrates style, storytelling, and connection Requirements: Weekend availability is essentialSaturdays and Sundays are a must Both full-time and part-time positions are available Bonus Tip:... 

Collective Chicago

Holistic Life Coach: Trauma-Informed Job at Collective Chicago

Terms: Part-Time, 6-12 hrs/week - Contract Rate: $29-$33/hr Other Perks: Flexible hybrid work environment (one partial day in person required) WeWork membership Gym and fitness class access included Summary: As community builders, dignity is central...