Responsible for overseeing the day to day operations, guest service standards & team members of the Salon/Spa. Maximizing the guest experience while maintaining a high level of quality service within an Aveda Environmental Lifestyle Salon and Spa. Continued development of client database, services and product for financial growth.
Provide exceptional guest service to all internal & external guests.
Ensure all policies are followed, profit goals are met, programs are implemented and building/equipment is maintained at all times.
Provide leadership, clear direction & reviews for Spa staff. Hold monthly “Huddles” (meetings)
Responsible for scheduling guests, service providers and client coordinators’ payroll processing and approvals for time off.
Coordinate hiring, training & discipline of employees with Director. Coach, manage & interact with team members to ensure development/implementation of quality services that meet the Aveda Lifestyle philosophy and ensure a fun work environment.
Responsible for handling all customer challenges appropriately.
Implement Aveda experiences and GFCR policies/procedures
Responsible for inventory control, monthly counts and ordering
Strong knowledge maintained on equipment and POS processing
Understand, implement & perform responsibility of managing the day to day operations of luxury Resort Salon & Spa
Participate in all Aveda required trainings and implement practices that are taught
Group/party coordinator and GFCR department liaison.
Responsible for maintaining personal service provider licensing and continued education as well as licensing review of all Spa personnel.
Aveda Product Knowledge/Training preferred
Must hold and maintain a current license from the State of Iowa Cosmetology Division in good standing
Previous management experience required
...Role Overview Seeking an experienced Scrum Master to drive Agile delivery within a large-scale SAP S/4HANA digital transformation at a major utility company. The role supports cross-functional SAP teams across Finance, Supply Chain, Asset Management, HR, and EHS...
...1(k) with employer match up to $5,000/year. Benefits vary by employment type and work location; some benefits may not apply to part-time roles or positions outside the U.S Why Roundglass: Roundglass was built on the vision that wellbeing should be at the very center...
...Your new role As an Assistant Project Manager , you will work closely with the Project Manager to support all phases of construction projects, from preconstruction through closeout. Responsibilities include assisting with scheduling, budgeting, subcontractor coordination...
...Locker, PayPal, General Electric, Kohler, Intel, Medtronic, Macys, Fiserv, Caterpillar, Five Below, Shutterfly, Spanx, and UPS. Research Analyst Internship Position: During the 12-week in-person internship with the Firm, the Research Analysts primary focus will...
...Founded in 1980 and named one of the "Best Places to Work in Insurance" for the fifth year in a row, our client is an independent wholesale... ...7.5 hours/week (regular business hours). The Insurance Agent Trainee will assist the Associate Broker (AB), Broker, or Practice...