Spa Manager Job at Grand Falls Casino and Golf Resort, Larchwood, IA

SUtvc1d0Y1ZLMytzR2dhQ3N5dXR5c0FhNWc9PQ==
  • Grand Falls Casino and Golf Resort
  • Larchwood, IA

Job Description

Job Description

Responsible for overseeing the day to day operations, guest service standards & team members of the Salon/Spa. Maximizing the guest experience while maintaining a high level of quality service within an Aveda Environmental Lifestyle Salon and Spa. Continued development of client database, services and product for financial growth.

Provide exceptional guest service to all internal & external guests.

Ensure all policies are followed, profit goals are met, programs are implemented and building/equipment is maintained at all times.

Provide leadership, clear direction & reviews for Spa staff. Hold monthly “Huddles” (meetings)

Responsible for scheduling guests, service providers and client coordinators’ payroll processing and approvals for time off.

Coordinate hiring, training & discipline of employees with Director. Coach, manage & interact with team members to ensure development/implementation of quality services that meet the Aveda Lifestyle philosophy and ensure a fun work environment.

Responsible for handling all customer challenges appropriately.

Implement Aveda experiences and GFCR policies/procedures

Responsible for inventory control, monthly counts and ordering

Strong knowledge maintained on equipment and POS processing

Understand, implement & perform responsibility of managing the day to day operations of luxury Resort Salon & Spa

Participate in all Aveda required trainings and implement practices that are taught

Group/party coordinator and GFCR department liaison.

Responsible for maintaining personal service provider licensing and continued education as well as licensing review of all Spa personnel.

Aveda Product Knowledge/Training preferred

Must hold and maintain a current license from the State of Iowa Cosmetology Division in good standing

Previous management experience required

Job Tags

Similar Jobs

The Planet Group

Circor (Sr. Production Planner) Job at The Planet Group

 ...Contractor for Sr. Production Planner (Materials) for a temporary role. Possibly Contract to Permanent. Must Haves : ~5+ years of planning and materials management in a manufacturing environment ~ ERP experience ~ Comfortable getting out on the floor A... 

Pride Health

Phlebotomist Job at Pride Health

Pride Health is hiring a Phlebotomist to support our clients medical facility in Waterford CT 06385. This is a 6-month assignment with the possibility of a contract-to-hire opportunity, and it's a great way to start working with a top-tier healthcare organization...

The Edge Group

Buyer Job at The Edge Group

 ...Buyer Elizabethtown, KY Our client, a global automotive manufacturer, is searching for a Buyer to join their team in Elizabethtown, KY. This position is responsible for sourcing, negotiating and managing suppliers for direct and indirect materials in an automotive... 

Zeekr International

US Logistics & Trade Compliance Coordinator Job at Zeekr International

 ...documentation discrepancies. Export Operations, Bonds & Special Trade Programs Manage U.S. export shipments, including AES filings,...  .... ~ Strong analytical, problem-solving, and communication skills; able to support escalations and cross-functional coordination.... 

Professional Alternatives

Transactional Analyst Job at Professional Alternatives

Transactional Analyst Location: Galleria area, Houston Texas Work Setting: Fully in office ***Commercial real estate and/or capital markets experience required Position Overview The Transactional Analyst will support a busy Capital Markets team by assisting...