Spa Manager Job at Grand Falls Casino and Golf Resort, Larchwood, IA

SUtvc1d0Y1ZLMytzR2dhQ3N5dXR5c0FhNWc9PQ==
  • Grand Falls Casino and Golf Resort
  • Larchwood, IA

Job Description

Job Description

Responsible for overseeing the day to day operations, guest service standards & team members of the Salon/Spa. Maximizing the guest experience while maintaining a high level of quality service within an Aveda Environmental Lifestyle Salon and Spa. Continued development of client database, services and product for financial growth.

Provide exceptional guest service to all internal & external guests.

Ensure all policies are followed, profit goals are met, programs are implemented and building/equipment is maintained at all times.

Provide leadership, clear direction & reviews for Spa staff. Hold monthly “Huddles” (meetings)

Responsible for scheduling guests, service providers and client coordinators’ payroll processing and approvals for time off.

Coordinate hiring, training & discipline of employees with Director. Coach, manage & interact with team members to ensure development/implementation of quality services that meet the Aveda Lifestyle philosophy and ensure a fun work environment.

Responsible for handling all customer challenges appropriately.

Implement Aveda experiences and GFCR policies/procedures

Responsible for inventory control, monthly counts and ordering

Strong knowledge maintained on equipment and POS processing

Understand, implement & perform responsibility of managing the day to day operations of luxury Resort Salon & Spa

Participate in all Aveda required trainings and implement practices that are taught

Group/party coordinator and GFCR department liaison.

Responsible for maintaining personal service provider licensing and continued education as well as licensing review of all Spa personnel.

Aveda Product Knowledge/Training preferred

Must hold and maintain a current license from the State of Iowa Cosmetology Division in good standing

Previous management experience required

Job Tags

Similar Jobs

Safir American School

Online Teacher Job at Safir American School

Safir American School is on a mission to provide comprehensive, and effective high school education. Our teachers are passionate about delivering a high-quality, technology-based education that provides the skills and knowledge needed for student success. They have a passion...

Seven Healthcare

Registered Dietitian Job at Seven Healthcare

 ...Job Title: Registered Dietitian Watertown, NY Location: Watertown, New York Shifts: 58s Days Hours: 40 per week Pay:...  ...become a Registered Dietitian in Watertown, NY, and enjoy competitive pay, exceptional support, and rewarding travel opportunities.... 

INTERNATIONAL STAFFING CONSULTANTS

Civil/Structural Forensic Engineer - Kansas City. Job at INTERNATIONAL STAFFING CONSULTANTS

 ...We are seeking a Civil/Structural Engineer in the Kansas City area that is interested in Forensics. This engineer must be licensed in Kansas or Missouri to perform forensic engineering work for clients throughout the region. The engineer will be expected to evaluate... 

Windstar Cruises

WINE & BAR MANAGER Job at Windstar Cruises

Wine and Bar Manager required to join a small and luxury cruise line. Start date: ASAP WSET Level 2 is essential The successful candidate will be responsible for controlling, measuring and reportingWine & Bar Sales Outlet performance on a daily basis and taking... 

Soil Solutions, Inc.

Project Manager(Heavy Civil / Deep Foundations / Specialty Construction) Job at Soil Solutions, Inc.

 ...requirements and provider scheduling as needed. Participate in constructability reviews, value engineering, and proactive problem-solving....  ..., including subcontractors. QualificationsEducation / Experience B.S. Degree in Civil Engineering, Mechanical Engineering...