Spa Manager Job at Grand Falls Casino and Golf Resort, Larchwood, IA

SUtvc1d0Y1ZLMytzR2dhQ3N5dXR5c0FhNWc9PQ==
  • Grand Falls Casino and Golf Resort
  • Larchwood, IA

Job Description

Job Description

Responsible for overseeing the day to day operations, guest service standards & team members of the Salon/Spa. Maximizing the guest experience while maintaining a high level of quality service within an Aveda Environmental Lifestyle Salon and Spa. Continued development of client database, services and product for financial growth.

Provide exceptional guest service to all internal & external guests.

Ensure all policies are followed, profit goals are met, programs are implemented and building/equipment is maintained at all times.

Provide leadership, clear direction & reviews for Spa staff. Hold monthly “Huddles” (meetings)

Responsible for scheduling guests, service providers and client coordinators’ payroll processing and approvals for time off.

Coordinate hiring, training & discipline of employees with Director. Coach, manage & interact with team members to ensure development/implementation of quality services that meet the Aveda Lifestyle philosophy and ensure a fun work environment.

Responsible for handling all customer challenges appropriately.

Implement Aveda experiences and GFCR policies/procedures

Responsible for inventory control, monthly counts and ordering

Strong knowledge maintained on equipment and POS processing

Understand, implement & perform responsibility of managing the day to day operations of luxury Resort Salon & Spa

Participate in all Aveda required trainings and implement practices that are taught

Group/party coordinator and GFCR department liaison.

Responsible for maintaining personal service provider licensing and continued education as well as licensing review of all Spa personnel.

Aveda Product Knowledge/Training preferred

Must hold and maintain a current license from the State of Iowa Cosmetology Division in good standing

Previous management experience required

Job Tags

Similar Jobs

Biogensys

Registered Nurse Manager I Job at Biogensys

 ...We are hiring a Registered Nurse Manager I for one of our clients in Paramus, NJ . Job Description: Implements plans, develops...  ...for infection control Oversees and implements all COVID-19 policies, COVID-19 prevention programs, and follows and implements... 

Vaco by Highspring

Administrative Assistant Job at Vaco by Highspring

 ...Duties of Administrative Assistant: The Administrative Assistant will provide customer service Maintaining and organizing files Review and process purchase orders The Administrative Assistant will handle answering phone calls/emails Updating customers on... 

ResourceOne International

Assistant Dean of Nursing Job at ResourceOne International

 ...Overview Assistant Dean of Nursing Salary 120K-140K We are seeking a driven and experienced individual to join our team as the Assistant...  ...adherence to accrediting bodies and Board regulations. Oversee faculty and staff, clinical site coordination, curriculum development,... 

Outlier AI

Payroll Documentation Specialist (Remote) Job at Outlier AI

Join a global community of talented professionals to shape the future of AI. Earn up to $15 USD/hr and additional rewards based on quality of submission. Outlier is committed to improving the intelligence & safety of AI models. Owned and operated by Scale AI , weve ...

Pyramid Consulting, Inc

Registered Nurse (RN) - Dialysis - Full Time Job at Pyramid Consulting, Inc

 ...Immediate need for a talented Registered Nurse (RN) - Dialysis - Full Time . This is a Permanent opportunity with long-term potential...  ...positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc....